Senior Customer Support Specialist
2 days ago
Delivering exceptional customer experiences is at the heart of this role. As a Senior Customer Support Specialist with Pertemps Scotland, you will play a vital part in helping vulnerable customers navigate challenging times.
About the RoleThis is a fantastic opportunity to join our team and make a meaningful impact in people's lives. You will work closely with our clients to understand their needs and provide tailored support.
What We Offer- A competitive salary of £23,500 per annum, reflecting the company's commitment to rewarding its employees.
- A hybrid working model, allowing you to balance office time with remote work (3 days in Kilmarnock office and 2 days from home after an initial 3-month probation period).
- A 37.5-hour week, Monday to Friday, with flexibility for occasional Saturdays (8am-2pm monthly).
- An impressive holiday package, increasing to 31 days after five years of service.
- Pension contributions (5% employee and minimum 4% employer).
- Life Assurance (three times annual salary) and free medical, dental, and optical healthcare cash plan.
We value our employees' well-being and offer additional benefits, including staff discounts, a health and wellbeing program, employee assistance scheme, and modern apprenticeship opportunities.
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