Customer Experience Specialist

21 hours ago


Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Full time
About Arnold Clark

Arnold Clark is a leading provider of innovative automotive solutions, committed to delivering exceptional customer experiences and building long-term relationships with our customers.

Key Responsibilities:
  • To provide top-notch customer service, addressing customer queries and concerns in a professional and courteous manner
  • To maintain accurate records of customer interactions and sales data, using this information to inform future sales strategies
  • To work collaboratively with colleagues to achieve sales targets and improve overall customer experience
  • To stay up-to-date with product knowledge and promotional offers, using this expertise to make informed sales recommendations

We offer a competitive salary of £30,000 per annum, depending on experience, plus a range of benefits including private healthcare and generous retail discounts.

Benefits
  • 33 days' holiday allowance with opportunities for growth
  • Generous retail discounts
  • Private healthcare
  • A comprehensive Simplyhealth plan providing 24/7 access to a GP and reimbursement for medical and dental treatments


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