Customer Service Team Member

1 month ago


Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time

At Teleperformance, we are committed to delivering exceptional customer experiences. As a Customer Service Representative for our prestigious banking client Virgin, you will be taking inbound calls and providing top-notch support to their customers.

This is an onsite role, meaning you will work from our office location. We offer a dynamic and supportive environment where you can grow and develop your skills.

Salary: £25,000 - £35,000 per annum (depending on experience)

About the Role: Our ideal candidate is a highly motivated and customer-focused individual who can provide excellent service over the phone. You will have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Provide product information and resolve issues effectively
  • Work collaboratively with colleagues to achieve team goals

About Us: Teleperformance is a global leader in customer experience management. We deliver outstanding customer service to some of the world's most respected brands, including Virgin. With a commitment to excellence and a passion for innovation, we create opportunities for our employees to grow and succeed.

Why Work for Us? As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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