Customer Experience Specialist

11 hours ago


Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Full time
Job Description

We are currently looking for a Customer Experience Specialist to create an outstanding customer experience at our Hyundai branch in Kilmarnock. This role is ideal for someone who wants to help customers get excited about our products and provide them with a seamless buying experience.

The successful candidate will be part of a dynamic team that is passionate about delivering exceptional customer service. They will work closely with colleagues to ensure that every customer leaves the dealership feeling valued and satisfied.

  • Key Responsibilities:
  • Create a positive and welcoming atmosphere for customers, ensuring their needs are met promptly and efficiently.
  • Provide expert knowledge on our Hyundai products, highlighting the benefits and features that meet each customer's requirements.
  • Work collaboratively with colleagues to resolve customer queries and issues in a timely manner.
  • Benefits:
  • 33 days' holiday allowance with room to grow.
  • Generous retail discounts.
  • Private healthcare.
  • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments.

Salary: £30,000 - £40,000 per annum.



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