Aftersales Service Professional

3 days ago


London, Greater London, United Kingdom Johnson Controls, Inc. Full time
About the Position:
Johnson Controls, Inc. is seeking a highly skilled Aftersales Service Professional to join our team. As a Security Solutions Specialist, you will be responsible for maintaining strong relationships with our blue chip customers and ensuring the maintenance and servicing of their CCTV and Access Control systems. This role requires excellent customer service skills, attention to detail, and the ability to work independently as part of a team.

Main Responsibilities:
Our ideal candidate will have at least two years' experience working in a similar role and hold qualifications in CCure and Genetec or be willing to learn and develop these skills. Key responsibilities include:
  • Managing all paperwork and ensuring customer expectations are met
  • Ensuring quality management and adherence to company guidelines
  • Achieving company KPI's for attendance, in line with the clients SLA
  • Maintaining a professional appearance and manner at all times

Salary and Benefits:
We offer a competitive salary of $68,000 per annum, depending on location and experience, along with opportunities for career growth and development.

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