Help Desk Analyst

3 weeks ago


London, Greater London, United Kingdom Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time
About the Job

We are currently seeking an experienced Help Desk Analyst - IT Support to join our team in London. As a key member of our technology team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person.
  • Analyze and resolve technical issues promptly and efficiently.
  • Implement solutions and upgrades to ensure the continued operation of our IT systems.
  • Collaborate with other teams to identify and implement process improvements.

About Us:

Baker McKenzie is a leading global law firm with a reputation for excellence and innovation. We value diversity, promote career growth, and offer a comprehensive benefits package to our employees.

What We Offer:

  • A competitive salary: £50,000 - £65,000 per annum.
  • A comprehensive benefits package including pension scheme, life insurance, and private healthcare.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and inclusive work environment that values diversity and promotes career growth.

Requirements:

  • Proven experience in IT support and help desk roles.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Degree in Computer Science or related field (desired).

Salary: £50,000 - £65,000 per annum.

Location: London.

Contact:



  • London, Greater London, United Kingdom Mckinlay Law Full time

    Technical Help Desk Analyst Job Description:We are seeking a highly motivated and experienced Technical Help Desk Analyst to join our team at McKinlay Law. As a Technical Help Desk Analyst, you will be responsible for providing technical support to attorneys, paralegals, and staff.Key Responsibilities:Responding to incoming calls and emails related to IT...

  • IT Help Desk Analyst

    4 weeks ago


    London, Greater London, United Kingdom Just IT Recruitment Full time

    Job DescriptionWe are seeking an experienced IT Help Desk Analyst to join our team at Just IT Recruitment. As a key member of our IT Department, you will be responsible for providing top-notch technical support to our clients.Main Duties:Support and troubleshoot issues related to company applications and communicate with external vendors.Manage and maintain...

  • Help Desk Technician

    4 weeks ago


    London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    Service Desk Analyst Job Description:We are seeking an experienced Service Desk Analyst to join our team at Jackson Green Recruitment Limited. The successful candidate will be responsible for providing technical support and resolving IT-related incidents/service requests.Key Responsibilities:Take/logging/monitoring/resolving IT related incidents/service...

  • Help Desk Analyst

    4 weeks ago


    London, Greater London, United Kingdom Atos Full time

    Job SummaryWe are seeking an experienced Help Desk Analyst to join our team in Westlakes Science Park, Cumbria. This is a fantastic opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer service.The successful candidate will be responsible for providing first-line support to our customers,...


  • London, Greater London, United Kingdom CV Screen Ltd Full time

    About the RoleWe are looking for a Technical Help Desk Analyst to provide high-quality technical support to our clients. The successful candidate will have a strong background in IT and excellent communication skills.Key ResponsibilitiesTo troubleshoot and resolve client technical issues via phone, email, and remote access tools.To maintain accurate records...


  • London, Greater London, United Kingdom La Fosse Full time

    About the Role:We are seeking a skilled Technical Help Desk Analyst to join our team at La Fosse. The successful candidate will have excellent problem-solving skills and a strong background in IT support.Key Responsibilities:Providing technical support for project teams and shopsResolving tickets using the ITIL FrameworkSupporting POS Release deployment for...


  • London, Greater London, United Kingdom Proactive Appointments Limited Full time

    Are you a highly motivated and technically skilled individual looking for a new challenge? Proactive Appointments Limited is seeking a Help Desk Professional to join their team in London. As a 2nd Line Support Analyst, you will provide technical support to users at 1st and 2nd line levels, as well as support laptop refreshes and BAU Support.In this role, you...


  • London, Greater London, United Kingdom DVF Recruitment Full time

    We are seeking an experienced IT Support Analyst to join our team at DVF Recruitment. As a key member of the IT department, you will be responsible for providing technical support to our clients.This role requires strong analytical and problem-solving skills, as well as excellent communication abilities. The ideal candidate will have a solid understanding of...

  • Help Desk Engineer

    4 weeks ago


    London, Greater London, United Kingdom Gilder Search Group Full time

    Gilder Search Group is seeking an experienced Help Desk Analyst to join their team based in the UK. This role involves supporting users in North America, UK and EMEA using modern technologies such as Atlassian Cloud and Microsoft 365.The ideal candidate will have a strong understanding of IT systems and be able to troubleshoot complex technical issues. A...


  • London, Greater London, United Kingdom Understanding Recruitment Full time

    A leading local authority is seeking an experienced 1st/2nd Line IT Service Desk Analyst to join their team on a temporary basis. This role plays a crucial part in ensuring the efficient operation of IT systems, providing top-notch customer service and technical expertise to both remote and on-site staff.Responsibilities:Offer superior customer service via...


  • London, Greater London, United Kingdom LMAX Group Full time

    About LMAX GroupWe are a global financial technology company, operating multiple regulated trading venues worldwide. Our commitment to delivering transparent, fair, and secure trading environments sets us apart from others in the industry.Role SummaryWe are seeking a skilled 1st / 2nd Line Support Analyst - Windows, Office to join our Technology, Service...


  • London, Greater London, United Kingdom Axiom Software Solutions Limited Full time

    Axiom Software Solutions Limited is committed to delivering top-notch software solutions to our clients. As a Help Desk Analyst, you will be responsible for supporting our clients through the use of Zendesk, providing expert advice and guidance on how to get the most out of our software products.You must have experience working with customers, identifying...

  • Help Desk Technician

    4 weeks ago


    London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time

    Job Description: Service Desk Analyst - IT SupportAbout Us:Jackson Green Recruitment Limited seeks an additional Service Desk Analyst to join our joint head office in West Drayton. This role presents an excellent opportunity to develop your skills and contribute to the success of our company.Main Responsibilities:To take log/monitor/resolve IT related...

  • Help Desk Specialist

    3 weeks ago


    London, Greater London, United Kingdom City, University of London Full time

    About the RoleThis Service Desk Analyst position is an exciting opportunity to join City St George's, University of London. You will work in a dynamic team providing technical support to customers across various channels.Responsibilities:Fault identification and resolution using established processes and procedures.Providing technical guidance and informal...

  • Support Analyst

    4 weeks ago


    London, Greater London, United Kingdom Onyx-Conseil Full time

    About the RoleWe are looking for a skilled Support Analyst to join our Help Desk and Desktop Environment team. As a key member of our IT team, you will be responsible for providing first-line support to end-users, resolving technical issues, and escalating more complex problems to specialist teams.Key Responsibilities:Respond to phone calls, emails, and...


  • London, Greater London, United Kingdom BDB Pitmans LLP Full time

    We are currently looking for an IT Service Desk Analyst to join our team at BDB Pitmans LLP. The successful candidate will provide exceptional customer service to our clients, troubleshooting technical issues and resolving problems efficiently.The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.As an IT Service Desk...

  • Senior Desk Analyst

    4 weeks ago


    London, Greater London, United Kingdom Cititec Talent Full time

    Overview of the RoleThe Senior Desk Analyst position is an exciting opportunity for an experienced professional to provide 1st and 2nd line support for trading applications, ensuring seamless operations and optimizing workflows for the trading floor.About the TeamCititec Talent is a leading provider of talent acquisition and management services. Our team is...


  • London, Greater London, United Kingdom Command Recruitment Full time

    We are seeking a Help Desk Professional to join our team in London. As a Help Desk Professional, you will be responsible for providing 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk.Key Responsibilities:Provide support to all users, troubleshooting general problems and answering queries from...


  • London, Greater London, United Kingdom The White Company Full time

    The White Company is seeking a Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide technical support and troubleshooting...


  • London, Greater London, United Kingdom Leo Recruitment Limited - IT Recruitment Solutions Full time £29,000

    Job DescriptionWe are seeking an IT Support Technician to join our team, providing 1st Line Support to customers across applications and infrastructure solutions.This role involves logging incidents using the IT Service Desk ticketing system, managing and assigning ticket queues, and updating users on resolution progress. You will have ample opportunity to...