Help Desk Engineer

2 weeks ago


London, Greater London, United Kingdom Gilder Search Group Full time

Gilder Search Group is seeking an experienced Help Desk Analyst to join their team based in the UK. This role involves supporting users in North America, UK and EMEA using modern technologies such as Atlassian Cloud and Microsoft 365.

The ideal candidate will have a strong understanding of IT systems and be able to troubleshoot complex technical issues. A flexible work schedule is required to support local/EMEA-based users and early support for users in eastern half of North America.

Responsibilities:

  • Provide technical support to users in multiple regions
  • Manage user accounts in Google Workspace and Microsoft 365
  • Collaborate with other IT teams to improve processes and implement new technologies
  • Develop knowledge of multiple software applications and hardware devices

Requirements:

  • Advanced level of English
  • 5+ years of experience in IT support
  • Flexibility to work varied shifts including evenings and weekends

Salary: $65,000 - $85,000 per year depending on experience and qualifications.


  • Help Desk Engineer

    6 hours ago


    London, Greater London, United Kingdom Mirus IT Full time

    Job Title: Help Desk EngineerEstimated Salary: £28,000 - £38,000 per annumAbout Mirus ITMirus IT is a leading technology services and solutions provider, offering comprehensive IT support and technology solutions to our clients since 2002.Job DescriptionWe are seeking an experienced Help Desk Engineer to join our team in Milton Keynes. As a Help Desk...

  • Help Desk Engineer

    2 weeks ago


    London, Greater London, United Kingdom Wyndham Hotels and Resorts, Inc. Full time

    Are you an experienced Help Desk Engineer looking for a new challenge? We're seeking a talented individual to join our team in London, UK. As a Help Desk Engineer, you'll be responsible for providing technical support to our clients across the EMEA division.About the Role:Provide technical support via phone, email, or in-person.Troubleshoot complex technical...


  • London, Greater London, United Kingdom Jas Gujral Full time

    We are seeking an experienced Technical Help Desk Engineer to join our team at Jas Gujral. This is a 12-month Fixed-Term Contract position offering a competitive salary of £42,000 - £52,000 per annum. As a Technical Help Desk Engineer, you will be responsible for providing first-level technical support to our users, escalating complex issues to...

  • IT Help Desk Engineer

    2 weeks ago


    London, Greater London, United Kingdom Just IT Recruitment Full time

    Join Our Team as an IT Help Desk EngineerWe are looking for a highly motivated and organized IT Help Desk Engineer to join our team at Just IT Recruitment. As an IT Help Desk Engineer, you will play a vital role in providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.About the RoleThis is an exciting...

  • Help Desk Engineer

    1 week ago


    London, Greater London, United Kingdom PFH Technology Group Full time

    About the RoleWe are seeking an experienced Help Desk Engineer to join our team in Paddington, Central London. This is a 12-month contract opportunity that involves providing hands-on end-user support, administration, installation, and issue resolution for our clients.The successful candidate will have a strong background in IT, preferably with experience in...

  • Help Desk Engineer

    2 weeks ago


    London, Greater London, United Kingdom Natixis NY Branch Full time

    About the RoleThis Help Desk Engineer position requires excellent interpersonal skills to deal with a range of users and challenging situations. The successful candidate will be able to identify potential problems before they arise and take corrective action.Key ResponsibilitiesProvide first-level support and guidance in trading floor support.Support, roll...


  • London, Greater London, United Kingdom In Technology Group Full time

    We have an exciting opportunity for a Technical Help Desk Engineer to join our team at In Technology Group in Central London and North-West London. The estimated salary for this role is around £35,000 - £50,000 per year.About the Role:We are looking for someone with extensive knowledge of Windows 10 + 11, Active Directory and Entra ID, Microsoft 365 Apps,...

  • Help Desk Engineer

    2 weeks ago


    London, Greater London, United Kingdom In Technology Group Full time

    In Technology Group is seeking a highly skilled Help Desk Engineer to join our team.**Job Summary:** This is a fantastic opportunity for an experienced engineer to work with our clients, providing technical support and resolving IT issues.**Responsibilities:**Deliver exceptional customer service to clients via phone, email, or remote access.Diagnose and...

  • Help Desk Engineer

    4 weeks ago


    London, Greater London, United Kingdom In Technology Group Full time

    As a Help Desk Engineer, you'll play a vital role in supporting our internal teams, ensuring smooth day-to-day operations. Your expertise in troubleshooting hardware, software, and network issues will be highly valued, as will your ability to manage user accounts, permissions, and access control in a secure environment.You'll assist with the deployment,...


  • London, Greater London, United Kingdom Select Appointments Full time

    Job Summary:We're looking for a Help Desk Technician to join our IT team. As a Help Desk Technician, you'll be responsible for providing first-line technical support to our clients.Your Main Responsibilities:Respond to client queries and resolve technical issues promptly and efficiently.Escalate complex issues to senior engineers when necessary.Collaborate...


  • London, Greater London, United Kingdom CV-Library Full time

    About the Job:We are currently seeking a Help Desk IT Professional to join our IT Service Desk team.As a Service Desk Support Engineer, you will be responsible for providing technical support and troubleshooting services to our customers.The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work...

  • Help Desk Engineer

    6 hours ago


    London, Greater London, United Kingdom Air IT Limited Full time

    Job DescriptionWe are seeking a highly motivated and experienced 1st Line Service Desk Engineer to join our team at Air IT Limited. As a 1st Line Service Desk Engineer, you will be responsible for delivering high-quality IT support services to our clients nationwide.About UsAir IT Limited is a leading provider of IT support services to SMEs nationwide. We...

  • Help Desk Engineer

    2 weeks ago


    London, Greater London, United Kingdom Techworker Full time

    Techworker, a leading IT consulting firm in London, is hiring an experienced Help Desk Engineer to join their team. As a Help Desk Engineer, you will play a critical role in providing exceptional IT support services to our clients.About the JobThe ideal candidate will have a strong background in IT support, with experience in troubleshooting and resolving...

  • Help Desk Engineer

    5 days ago


    London, Greater London, United Kingdom Select Appointments Full time

    Technical Support Role:We are looking for a Help Desk Engineer to join our IT team. The ideal candidate will possess strong problem-solving skills, a passion for delivering exceptional customer service, and experience in providing technical support.Main Responsibilities:Deliver timely and effective technical support to learners and staffDocument and track...


  • London, Greater London, United Kingdom Command Recruitment Full time

    We are seeking a Help Desk Professional to join our team in London. As a Help Desk Professional, you will be responsible for providing 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk.Key Responsibilities:Provide support to all users, troubleshooting general problems and answering queries from...

  • Help Desk Specialist

    1 month ago


    London, Greater London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    Are you passionate about providing exceptional customer service and technical support? We are seeking a highly motivated and organized Help Desk Specialist to join our team at Great Ormond Street Hospital NHS Foundation Trust. As a Help Desk Specialist, you will be the first point of contact for all users of our Epic system, providing support for...


  • London, Greater London, United Kingdom The White Company Full time

    The White Company is seeking a Help Desk Professional to join our team. As a Help Desk Professional, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide technical support and troubleshooting...


  • London, Greater London, United Kingdom ITSS Recruitment Ltd Full time

    Are you a talented Technical Help Desk Engineer looking for a new challenge? We are seeking an experienced professional to join our team in Ripon, North Yorkshire, providing exceptional technical support and assistance to our clients.Key Responsibilities:Respond to and resolve technical queries from clients via phone, email, or in-person.Diagnose and...


  • London, Greater London, United Kingdom Allegiance Group Full time £25,000

    IT Support PositionWe are looking for a Help Desk Professional with 1-2 years of experience in IT support to join our team in Worcester. As a Help Desk Professional, you will be responsible for providing first-line support, troubleshooting technical issues, and ensuring smooth IT operations for clients.Key Responsibilities:Providing IT support via phone,...


  • London, Greater London, United Kingdom GRAHAM Group Full time

    GRAHAM Group is a leading provider of integrated facilities management services across the UK and Ireland. As a Help Desk Operations Manager, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our maintenance services.Key ResponsibilitiesThe successful candidate will be responsible for managing a...