Complaints Process Analyst

Complaints Analyst Based in Manchester City 5 days a week in office About the Company Our client is an insurance firm that offer a range of insurance products, including Employers and Public Liability and Tax Investigation Fee Protection. The Role We are seeking a detail-oriented and customer-focused Complaints Analyst. As part of the Compliance...

Join Our Team:We're First Central Services, a leading insurance company committed to delivering exceptional customer experiences. As a Complaints Analyst - Motor Insurance, you'll play a critical role in evaluating problems and ensuring the quality of our internal processes.About the Role:This exciting opportunity allows you to utilize your analytical skills...

About the RoleThe Complaints Analyst will be responsible for log, acknowledging, and managing customer complaints promptly and accurately. They will also investigate complaints thoroughly, ensure all relevant information is collected, and draft high-quality letters providing clear, well-reasoned outcomes.

Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.

About The Portfolio GroupWe are looking for a skilled Complaints Analyst to join our team at The Portfolio Group, an insurance firm based in Manchester City.The successful candidate will be responsible for resolving escalated and complex customer complaints efficiently, in line with FCA regulations.The ideal candidate will have experience in financial...

We are seeking a detail-oriented and customer-focused Complaints Analyst to join The Portfolio Group in Manchester City, working 5 days a week in office. As part of the Compliance Department, you will play a pivotal role in ensuring exceptional service by resolving escalated and complex customer complaints efficiently.Key Responsibilities:Log, acknowledge,...

Our Commitment:We're committed to delivering exceptional customer experiences through robust internal processes and effective complaint handling.Our Team:You'll be joining a dynamic team of professionals who share our passion for innovation and customer satisfaction.Responsibilities:Review and refine our formal complaints process to ensure it meets...

REED Talent Solutions are working with a local authority in Central Manchester to find a Complaints Coordinator on a temporary basis. Length of role: Initial 6 months PAYE rate: £15.11 per hour. - **The role**: - To be the designated complaints coordinator responsible for the efficient investigation and processing of incoming complaints within the Highways...

Job Description ?? Junior Process Improvement Analyst - Manchester City Centre - Hybrid - Up to £40,000 ?? DCS are working in partnership with an industry leader in law.In collaboration we are searching for a Junior Process Improvement Analyst to join their forward-thinking team, where you'll play a key role in driving transformation and improving processes...

**Role: Complaints Administrator** **Location: Manchester** **Salary: £13,500 Part time / Flexible Working Hours / Days** We are recruiting for a Part Time **Complaint Administrator** to join an exciting and growing Property Management company. This is a great opportunity for an organised, proactive and customer focused individual. The Complaint...

carloans 365 is looking to add an experienced Complaints Handler to our team on the back of significant business growth. The Complaints Handler will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options. Working with customers, dealerships and lenders, this role requires exceptional...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...

We have an exciting opportunity for an experienced and enthusiastic individual to join our busy Complaints team within our Insurance Broking business. The role will be an office based within our Manchester Headquarters. As a Complaint Handler you will be responsible for resolving complaints by using your knowledge of our processes to conduct root cause...

**Role: Complaint Administrator** **Location: Manchester** **Salary: £13,500 Part time / Flexible Working Hours / Days** We are recruiting for a Part Time **Complaint Administrator** to join an exciting and growing company. This is a great opportunity for an organised, proactive and customer focused individual. The Complaint Administrator will be...

**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...

**Are you experienced in handling and responding to complaints. We have an immediate opportunity for a Complaints Officer to support one of our NHS Clients. This will be a temporary contract, working 37.5 hours per week. The training would take place on side at the office in M1 postcode and then working remotely. Paying £11.76 per hour** **What will you be...

WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...