Complaints Coordinator

Due to continued growth, we are now looking to recruit a Customer Service Coordinator. You will be responsible for assisting the Customer Service Manager to deliver an excellent customer experience. You will also be the escalation point for customer complaintsfrom within the team, and will frequently undertake other ad-hoc tasks as required to help improve...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

A leading pension provider in Manchester is looking to hire a Complaints Handler. The Complaints Coordinator plays a vital role within the organisation, providing a key point of contact for complainants and stakeholders. The post holder will act with integrity, tact, giving due consideration to the issues at hand, acting openly and fairly at all times...

**Role: Complaints Administrator** **Location: Manchester** **Salary: £13,500 Part time / Flexible Working Hours / Days** We are recruiting for a Part Time **Complaint Administrator** to join an exciting and growing Property Management company. This is a great opportunity for an organised, proactive and customer focused individual. The Complaint...

**Role: Complaint Administrator** **Location: Manchester** **Salary: £13,500 Part time / Flexible Working Hours / Days** We are recruiting for a Part Time **Complaint Administrator** to join an exciting and growing company. This is a great opportunity for an organised, proactive and customer focused individual. The Complaint Administrator will be...

Key ResponsibilitiesWe are looking for a motivated and organized individual to fill this Complaints Administrator role. The successful candidate will:Work collaboratively with our team to handle complaints and queries.Use Microsoft Office tools to add information to our system and share details with the correct handlers.Assist in ensuring compliance with...

Salford Care Organisation, part of Northern Care Alliance NHS Foundation Trust has an exciting opportunity to recruit to the position of a Customer Care and Complaints Adviser. Based in Salford, you will coordinate Adult Social Care Complaints and Enquiries (representations from MP's and Councillors) for Salford residents. Are you enthusiastic? Have...

**Sparkling Opportunity Alert!** Are you a champion problem-solver with a flair for customer service? Then we have the perfect role for you! **Who We Are** Established in 2018, Match Me Car Finance has rapidly made a name for itself as a premier online car finance broker. We're not just about matching our customers with the best rate; we're about...

Overview: To carry out a wide and thorough range of complex and technical analysis work on FOS cases. Investigate and respond both verbally and in writing, to Executive, MP, and Press complaints. Provide complaint handling advice and guidance across the business, and within Customer Relations. Provide complaint overviews to Senior Management Team on request....

Job DescriptionHirecracker's Complaints Department requires a skilled Dispute Resolutions Coordinator to provide administrative support to complaint handlers. The ideal candidate will have at least 12 months of administrative experience, strong knowledge of Microsoft Office, and excellent organizational and communication skills.Responsibilities include...

As a diligent and professional Contract Administrator, you will be working as part of the administration team for our Installations Team in Gorton. The role provides frontline support and outstanding customer service for our social housing and public sector clients.We are committed to developing talent at all levels, ensuring equality, diversity, and...

The Faculty of Science and Engineering’s Teaching, Learning and Student Experience Team is looking for a passionate and highly skilled Appeals, Complaints, and Discipline (ACD) Officer to join our team in delivering high quality support, advice, and case-handling work, and coordinating activities in relation to cases to ensure consistency of approach. You...

About Searchability Ltd:A well-established Credit Broker, offering dynamic and client-focused services.The Role:We are looking for a motivated Customer Service Coordinator to support our Complaints department.Work with a shared mailbox to collect data from correspondence adding info to our system and sharing detail to the correct handlers.Log incoming...

**Care Coordinator - Manchester** **£20,000 - £24,000 per annum** We are in search for a new Care Coordinator to work at one of the locations which is based in the M33 area of Manchester This role would be working Monday to Friday. **Job Duties for this role** - Allocating staff and ensuring rotas are planned ahead - Dealing with complaints - Liaising...

**Customer Service Coordinator** **Greater Manchester** **£25,000 - £28,000** **Mon - Fri** **Flexible working from office, sites and home** Are you an experience New Homes Customer Service Coordinator, or Customer Care Coordinator looking for an exciting new role within a developer that truly offers something a bit different? With an exciting...

We are looking for a Resident Engagement Coordinator to join our team in the Manchester area. This role involves building and maintaining positive relationships between residents, sub-contractors, and the team to ensure the smooth running of projects.The successful candidate will have excellent communication and interpersonal skills, as well as experience in...

**Our Homecare Division** Our Homecare division prides itself on being a quality homecare provider that coordinates and delivers domiciliary care, specialist care and complex care services to the elderly, children, and those with special needs within their homes. **Working in our Homecare division** Governed by the Care Quality Commission (CQC), our teams...