Complaints Management Coordinator

REED Talent Solutions are working with a local authority in Central Manchester to find a Complaints Coordinator on a temporary basis. Length of role: Initial 6 months PAYE rate: £15.11 per hour. - **The role**: - To be the designated complaints coordinator responsible for the efficient investigation and processing of incoming complaints within the Highways...

We are now recruiting for a customer relations coordinator to join our growing customer services department. **Key responsibilities**: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final...

Due to continued growth, we are now looking to recruit a Customer Service Coordinator. You will be responsible for assisting the Customer Service Manager to deliver an excellent customer experience. You will also be the escalation point for customer complaintsfrom within the team, and will frequently undertake other ad-hoc tasks as required to help improve...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

A leading pension provider in Manchester is looking to hire a Complaints Handler. The Complaints Coordinator plays a vital role within the organisation, providing a key point of contact for complainants and stakeholders. The post holder will act with integrity, tact, giving due consideration to the issues at hand, acting openly and fairly at all times...

**Role: Complaints Administrator** **Location: Manchester** **Salary: £13,500 Part time / Flexible Working Hours / Days** We are recruiting for a Part Time **Complaint Administrator** to join an exciting and growing Property Management company. This is a great opportunity for an organised, proactive and customer focused individual. The Complaint...

**Role: Complaint Administrator** **Location: Manchester** **Salary: £13,500 Part time / Flexible Working Hours / Days** We are recruiting for a Part Time **Complaint Administrator** to join an exciting and growing company. This is a great opportunity for an organised, proactive and customer focused individual. The Complaint Administrator will be...

Salford Care Organisation, part of Northern Care Alliance NHS Foundation Trust has an exciting opportunity to recruit to the position of a Customer Care and Complaints Adviser. Based in Salford, you will coordinate Adult Social Care Complaints and Enquiries (representations from MP's and Councillors) for Salford residents. Are you enthusiastic? Have...

Overview: To carry out a wide and thorough range of complex and technical analysis work on FOS cases. Investigate and respond both verbally and in writing, to Executive, MP, and Press complaints. Provide complaint handling advice and guidance across the business, and within Customer Relations. Provide complaint overviews to Senior Management Team on request....

Key ResponsibilitiesWe are looking for a motivated and organized individual to fill this Complaints Administrator role. The successful candidate will:Work collaboratively with our team to handle complaints and queries.Use Microsoft Office tools to add information to our system and share details with the correct handlers.Assist in ensuring compliance with...

**Sparkling Opportunity Alert!** Are you a champion problem-solver with a flair for customer service? Then we have the perfect role for you! **Who We Are** Established in 2018, Match Me Car Finance has rapidly made a name for itself as a premier online car finance broker. We're not just about matching our customers with the best rate; we're about...

**Complaints Officer** **Temporary** **3-6 months+** **Manchester/ Hybrid** **35 hours pw** **£13 PAYE ph** Hamilton Woods Associates are working with a Social Housing provider in Manchester, to recruit to a Complaints Officer on a 3-6 month contract. Home working is offered 4 days a week. **Responsibilities of the Complaints Officer**: - Providing...

**Complaints Handler** **Salary**: £21,000-£26,500 (depending on experience) **Hours**: Monday to Friday 9 am-5 pm **Location**: Tunbridge Wells or Manchester **_- Hybrid Working, 3 days from home, 2 days office-based_** **Overview** My client is a large and leading Insurance Group who are seeking people who have previously worked within a Complaints...

We have an excellent opportunity for a career with an investor in the People Gold Champion organisation within the motor insurance industry. As a Complaints Handler, you will manage the complaints process by taking ownership of individual cases and resolvingthese satisfactorily and by FCA and TCF principles. **Your main duties will be to**: - Manage own...

**Complaints Handler** **Salary**: £21,000-£25,000 (depending on experience) **Hours**: Monday to Friday 9 am-5 pm **Location**: Manchester **_- Hybrid Working, 3 days from home, 2 days office-based_** **Overivew** **Your main duties will be to**: - Manage own caseload, ensuring all complaints are handled within required deadlines and FCA...

**JOB TITLE: Complaints Handler** **REPORTING TO: General Manager** **LOCATION: Manchester Airport** **PAY RATE: £23,000 per annum** **ROLE OVERVIEW AND PURPOSE** **This position is 40 hours per week** To ensure the effective management of all feedback received in respect of the PRM operation at Manchester Airport, including the provision of a...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...