Complaints Analyst

Complaints Analyst Based in Manchester City 5 days a week in office About the Company Our client is an insurance firm that offer a range of insurance products, including Employers and Public Liability and Tax Investigation Fee Protection. The Role We are seeking a detail-oriented and customer-focused Complaints Analyst. As part of the Compliance...

About the RoleThe Complaints Analyst will be responsible for log, acknowledging, and managing customer complaints promptly and accurately. They will also investigate complaints thoroughly, ensure all relevant information is collected, and draft high-quality letters providing clear, well-reasoned outcomes.

Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.

We are seeking a detail-oriented and customer-focused Complaints Analyst to join The Portfolio Group in Manchester City, working 5 days a week in office. As part of the Compliance Department, you will play a pivotal role in ensuring exceptional service by resolving escalated and complex customer complaints efficiently.Key Responsibilities:Log, acknowledge,...

Join us as a Senior Operations Training Analyst You'll play a key role in supporting the training, capability-building, and accreditation needs of Natwest Boxed Operations.You'll be working in a vibrant, forward looking team and helping us to shape the future of our business.What you'll do In your new role, you'll be assessing training needs within the...

Join us as a Senior Operations Training AnalystYou’ll play a key role in supporting the training, capability-building, and accreditation needs of Natwest Boxed Operations.You'll be working in a vibrant, forward looking team and helping us to shape the future of our business.What you'll doIn your new role, you’ll be assessing training needs within the...

Join us as a Senior Operations Training AnalystYou’ll play a key role in supporting the training, capability-building, and accreditation needs of Natwest Boxed Operations.You'll be working in a vibrant, forward looking team and helping us to shape the future of our business.What you'll doIn your new role, you’ll be assessing training needs within the...

About the Role:In this exciting position, you will have the opportunity to work with a leading financial institution and contribute to the prevention of money laundering and terrorist financing activities. As a Customer Service & Operations Analyst, you will play a vital role in identifying and preventing financial crime.This role requires a strong...

Job Summary:The NatWest Group is seeking an experienced AML professional to join their team as a Customer Service & Operations Analyst. In this role, you will play a vital part in identifying and preventing financial crime. The position requires a strong background in anti-money laundering (AML) processes and procedures, along with excellent analytical and...

Overview Gallagher is a leading insurance brokerage operating in the UK market. We are committed to providing exceptional products and services to our customers while ensuring their best interests are protected. As part of our dedication to customer duty of care, we are seeking a talented and experienced Product Governance Analyst to join our team. As a...

Join us as a Customer Service & Operations Analyst in Anti-Money Laundering Working with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activities You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business This role...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activities You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business This role offers great...

Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk analyst to help their customers...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Job Description:Avoid Financial Crime as a Customer Service & Operations Analyst.The NatWest Group is seeking an experienced AML professional to join their team. As a Customer Service & Operations Analyst, you will play a vital role in identifying and preventing financial crime. This exciting opportunity offers the chance to work with a leading financial...

Customer Outcome Analyst - Clayton-le-Moors Company Description At Frasers Group we're rethinking retail.Through digital innovation and unique customer experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally.As a leader in the industry, we're elevating the retail experience for our consumers providing...