AML Operations and Compliance Specialist
5 days ago
Avoid Financial Crime as a Customer Service & Operations Analyst.
The NatWest Group is seeking an experienced AML professional to join their team. As a Customer Service & Operations Analyst, you will play a vital role in identifying and preventing financial crime. This exciting opportunity offers the chance to work with a leading financial institution and contribute to the prevention of money laundering and terrorist financing activities.
This role is ideal for individuals with a strong background in anti-money laundering (AML) processes and procedures. You will be responsible for investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business. Your expertise will help us stay ahead of emerging threats and ensure that our customers are protected from financial crimes.
Your key responsibilities will include:
- Accurately investigating queries, raising with relevant parties, and escalating where needed.
- Making sure processing is performed accurately and within an agreed turn-around time.
- Participating in initiatives that help improve our customer service, processes and procedures.
- Reviewing processing errors and customer complaints to help identify trends and training needs.
Requirements:
You will need to have knowledge and experience of working with AML processes and procedures, alongside an awareness of up-to-date trends, policies, and regulations. You will also be able to work accurately, to deadlines, and with high levels of attention to detail. Additionally, you will require good written and spoken communication skills.
We offer a competitive salary of £30,000 - £35,000 per annum, depending on experience, plus excellent benefits including hybrid working arrangements.
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