Complaints Analyst

About the RoleThe Complaints Analyst will be responsible for log, acknowledging, and managing customer complaints promptly and accurately. They will also investigate complaints thoroughly, ensure all relevant information is collected, and draft high-quality letters providing clear, well-reasoned outcomes.

Join Our Team:We're First Central Services, a leading insurance company committed to delivering exceptional customer experiences. As a Complaints Analyst - Motor Insurance, you'll play a critical role in evaluating problems and ensuring the quality of our internal processes.About the Role:This exciting opportunity allows you to utilize your analytical skills...

Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.

We are seeking a detail-oriented and customer-focused Complaints Analyst to join The Portfolio Group in Manchester City, working 5 days a week in office. As part of the Compliance Department, you will play a pivotal role in ensuring exceptional service by resolving escalated and complex customer complaints efficiently.Key Responsibilities:Log, acknowledge,...

Join us as a Senior Operations Training Analyst You'll play a key role in supporting the training, capability-building, and accreditation needs of Natwest Boxed Operations.You'll be working in a vibrant, forward looking team and helping us to shape the future of our business.What you'll do In your new role, you'll be assessing training needs within the...

CV-Library is a dynamic software company seeking a skilled Software Help Desk Analyst to join our Manchester City Centre office. This role involves providing excellent customer service and troubleshooting technical issues to resolve client queries efficiently.Main Job DescriptionAnswer inbound support queries within SLA, identify root causes of technical...

Join us as a Senior Operations Training AnalystYou’ll play a key role in supporting the training, capability-building, and accreditation needs of Natwest Boxed Operations.You'll be working in a vibrant, forward looking team and helping us to shape the future of our business.What you'll doIn your new role, you’ll be assessing training needs within the...

Join us as a Senior Operations Training AnalystYou’ll play a key role in supporting the training, capability-building, and accreditation needs of Natwest Boxed Operations.You'll be working in a vibrant, forward looking team and helping us to shape the future of our business.What you'll doIn your new role, you’ll be assessing training needs within the...

About the Role:In this exciting position, you will have the opportunity to work with a leading financial institution and contribute to the prevention of money laundering and terrorist financing activities. As a Customer Service & Operations Analyst, you will play a vital role in identifying and preventing financial crime.This role requires a strong...

Job Summary:The NatWest Group is seeking an experienced AML professional to join their team as a Customer Service & Operations Analyst. In this role, you will play a vital part in identifying and preventing financial crime. The position requires a strong background in anti-money laundering (AML) processes and procedures, along with excellent analytical and...

Overview Gallagher is a leading insurance brokerage operating in the UK market. We are committed to providing exceptional products and services to our customers while ensuring their best interests are protected. As part of our dedication to customer duty of care, we are seeking a talented and experienced Product Governance Analyst to join our team. As a...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activities You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business This role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money Laundering Working with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activities You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business This role...

Compliance Analyst Job DescriptionWe are seeking a highly skilled and experienced Compliance Analyst to join our Regulatory and Compliance team. As a key member of the team, you will play a vital role in ensuring the smooth running of our business, upholding product formulation, labeling, and website compliance for all THG Nutrition and Beauty brands...

Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk analyst to help their customers...

Freedom Fibre Limited is seeking a Network Assurance Lead to join our Service Operations team. The estimated salary for this role is £60,000 - £70,000 per annum.About the JobThis role involves monitoring all delivery and assurance tasks which alert Service Desk Analysts when tasks may fall into a jeopardy status.Main ResponsibilitiesDeal with...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...

Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you’ll be helping us with anti-money laundering (AML) activitiesYou’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great...