Complaints Resolution Specialist
4 days ago
We are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.
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Complaints Resolution Specialist
7 days ago
Manchester, United Kingdom First Central Services Full timeFirst Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...
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Complaint Resolution Specialist
7 days ago
Manchester, United Kingdom First Central Services Full time**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...
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Complaints Resolution Specialist
2 weeks ago
Manchester, United Kingdom DWF Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Specialist to join our team at DWF.Job Summary:The Complaints Resolution Specialist will be responsible for overseeing the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently. This involves liaising across the Group,...
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Complaints Resolution Specialist
2 weeks ago
Manchester, United Kingdom DWF Full timeAbout the RoleWe are seeking a skilled Complaints Resolution Specialist to join our team at DWF, a leading global provider of integrated legal and business services.As a key member of our Risk and Excellence team, you will oversee the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently....
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Complaint Resolution Specialist, Clearpay
5 months ago
Manchester, United Kingdom Clearpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
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Complaints Resolution Associate
5 months ago
Manchester, United Kingdom Car Finance 247 Full time**About The Role**: Here at CarFinance 247 we are looking to recruit a Complaints Resolution Associate to join our Customer Care Team! As a Complaints Resolution Associate, you will be able to liaise confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in...
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Complaints Resolution Associate
6 months ago
Manchester, United Kingdom Car Finance 247 Full time**About The Role**: Here at CarFinance 247 we are looking to recruit a Complaints Resolution Associate to join our Customer Care Team! As a Complaints Resolution Associate, you will be able to liaise confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in...
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Complaint Resolution Advisor
6 months ago
Manchester, United Kingdom Phillips & Cohen Associates Full timeJob Advert **Job Title**: Complaint Resolution Advisor **Responsible to**: Compliance Manager **Interfaces with**: All PCA colleagues, customers, suppliers/vendors, clients **Location**: Exchange Quay, Manchester, UK **Date**: ASAP **Salary**: £25,000 The role of the Complaint Resolution Advisor requires great attention to detail and excellent...
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Complaint Resolution Professional
7 days ago
Manchester, United Kingdom CarFinance 247 Full timeCar Finance 247 is seeking a skilled Complaint Resolution Professional to join our Customer Care Team. In this role, you will play a critical part in maintaining our high standards in Compliance and Quality Assurance. You will resolve customer complaints efficiently, provide exceptional service, and build strong working relationships with internal and...
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Resolution Specialist
1 month ago
Manchester, United Kingdom CV-Library Full timeRole Purpose: Deliver a great customer experience by resolving issues at the first point of contact. Interact in a way that's easy, friendly, and autonomous to meet customer expectations. We are excited to be working with a client in the Manchester area for 2 x Resolution Specialist. The roles are to start asap, and will be for a 6 month contract...
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Complaints Specialist
5 months ago
Manchester, United Kingdom Coop Full time**Complaints Specialist** £23,500 plus excellent benefits (Work level 6C) Manchester city centre, hybrid working. Your first month will be spent in the office during the training period, and then you’ll spend 2 days a week in the office (find out more about our hybrid working policy at colleague.coop.co.uk/hybrid-working-policy) 8-month...
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Complaints Resolution Specialist
1 day ago
Manchester, United Kingdom AJ Bell Management Limited Full timeJob DescriptionThe main objective of this role is to ensure that complaints are handled fairly and in accordance with FCA requirements. This involves recording complaints accurately, acknowledging them promptly, investigating and responding to each complaint, and maintaining detailed records of the investigation process.This role requires strong knowledge of...
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Resolution Specialist
1 month ago
Manchester, United Kingdom Adecco UK Limited Full timeRole Purpose:Deliver a great customer experience by resolving issues at the first point of contact.Interact in a way that's easy, friendly, and autonomous to meet customer expectations.We are excited to be working with a client in the Manchester area for 2 x Resolution Specialist.The roles are to start asap, and will be for a 6 month contract Key...
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Housing Complaints Officer
5 months ago
Manchester, United Kingdom Bridge of Hope Full timeEden Brown are seeking a highly efficient Customer Complaints Officer on a permanent contract in Manchester As a Specialist Complaints Officer your role will involve: - Managing all complaints activity, ensuring the highest possible standard of service is provided to customers. - Ensuring all complaints, however received, are managed and investigated in...
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Complaints Handler
6 months ago
Manchester, United Kingdom carloans 365 Full timecarloans 365 is looking to add an experienced Complaints Handler to our team on the back of significant business growth. The Complaints Handler will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options. Working with customers, dealerships and lenders, this role requires exceptional...
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Complaints Handler
6 months ago
Manchester, United Kingdom Watt Utilities Full timeWatt Utilities have been one of the leading Utility Consultancies in the UK since 1999. We are currently going through a period of exponential growth and working towards our aim of being the number 1 Utility Broker in the UK. **The Department** The Complaints Handler will be responsible for the handling and resolution of customer complaints throughout the...
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Complaints Resolution Expert
1 week ago
Manchester, United Kingdom The Portfolio Group Full timeWe are seeking a detail-oriented and customer-focused Complaints Analyst to join The Portfolio Group in Manchester City, working 5 days a week in office. As part of the Compliance Department, you will play a pivotal role in ensuring exceptional service by resolving escalated and complex customer complaints efficiently.Key Responsibilities:Log, acknowledge,...
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Customer Experience Resolution Specialist
1 week ago
Manchester, United Kingdom Adecco Full timeJob Overview:Adecco is seeking highly skilled Customer Experience Resolution Specialists to join our team in the Manchester area. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective complaint resolution.About the Role:This 6-month contract position requires flexibility and adaptability to...
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Resolution Specialist
1 week ago
Manchester, United Kingdom Johnson Controls Full timeJob Summary">We are seeking a highly motivated and organised Customer Relations Coordinator to join our team in Manchester. As a key member of our customer service team, you will be responsible for resolving customer complaints, building strong relationships with customers and internal teams, and maintaining accurate records of customer interactions.">This...
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Complaints Handling Specialist
1 week ago
Manchester, United Kingdom iuvo BioScience, llc. Full timeAbout Our TeamWe are a growing team of professionals dedicated to revolutionizing the way we interact with customers. Our mission is to provide unparalleled service and support, addressing every concern with empathy and efficiency.Our ideal candidate will be a seasoned professional with expertise in customer relations, complaint handling, and process...