Complaints Specialist

First Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...

**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...

About the RoleWe are seeking a highly skilled Complaints Resolution Specialist to join our team at DWF.Job Summary:The Complaints Resolution Specialist will be responsible for overseeing the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently. This involves liaising across the Group,...

About the RoleWe are seeking a skilled Complaints Resolution Specialist to join our team at DWF, a leading global provider of integrated legal and business services.As a key member of our Risk and Excellence team, you will oversee the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently....

We're First Central Insurance & Technology Group, an innovative insurance company. We're looking for a Complaints and Quality Assurance Specialist to join our team.This role involves evaluating problems and ensuring the quality of internal processes. You'll review our formal complaints process, undertake root cause analysis, and drive actions to resolve...

Eden Brown are seeking a highly efficient Customer Complaints Officer on a permanent contract in Manchester As a Specialist Complaints Officer your role will involve: - Managing all complaints activity, ensuring the highest possible standard of service is provided to customers. - Ensuring all complaints, however received, are managed and investigated in...

About the RoleWe are seeking a highly skilled Complaints Manager to join our team at DWF. As a key member of our Risk and Excellence department, you will be responsible for overseeing the complaints function, ensuring all complaints (SRA regulated and non-regulated) are investigated and resolved efficiently.

**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...

Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.

Job DescriptionThe main objective of this role is to ensure that complaints are handled fairly and in accordance with FCA requirements. This involves recording complaints accurately, acknowledging them promptly, investigating and responding to each complaint, and maintaining detailed records of the investigation process.This role requires strong knowledge of...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

About Our TeamWe are a growing team of professionals dedicated to revolutionizing the way we interact with customers. Our mission is to provide unparalleled service and support, addressing every concern with empathy and efficiency.Our ideal candidate will be a seasoned professional with expertise in customer relations, complaint handling, and process...

**About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...

Join Our Team:We're First Central Services, a leading insurance company committed to delivering exceptional customer experiences. As a Complaints Analyst - Motor Insurance, you'll play a critical role in evaluating problems and ensuring the quality of our internal processes.About the Role:This exciting opportunity allows you to utilize your analytical skills...

Liability Claims Team Leader OpportunityAston Charles is seeking an experienced Claims Team Leader to join our client, a leading Insurtech firm. As a Liability Claims Team Leader, you will be responsible for managing a team of Claims Handlers, handling complex claims, and ensuring compliance with industry regulations.Key Responsibilities:Manage a team of...

About N BrownN Brown is a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo.Job DescriptionWe're looking for an exceptional Customer Experience Specialist to join our Complaint Management team. As a Customer Experience...

Contract Administrator Role OverviewThe Sureserve Group, a leading provider of compliance and energy services in the UK, seeks an experienced Contract Administrator to join its team. This role is based in Gorton and offers a unique opportunity for individuals to develop their skills in administration, customer service, and IT literacy.Key...

We are looking for a Customer Experience Specialist to join our Customer Care Team at Car Finance 247. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner. You will own non-regulated and/or regulated complaint cases, ensuring that customers receive a high level of service and complaints...

Robert Walters is on the lookout for a dedicated and experienced Customer Retention Specialist to join their team in Manchester City Centre. This role offers an exciting opportunity to work with a dynamic company.Estimated Salary: £25,000The ideal candidate will have experience in handling customer complaints and resolving service issues. They will be...

Role Purpose: Deliver a great customer experience by resolving issues at the first point of contact. Interact in a way that's easy, friendly, and autonomous to meet customer expectations. We are excited to be working with a client in the Manchester area for 2 x Resolution Specialist. The roles are to start asap, and will be for a 6 month contract...