Complaints Specialist

First Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...

**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...

Job Title: Complaints Prevention SpecialistWe are seeking a skilled professional to join our team as a Complaints Prevention Specialist at First Central Services. As a leading provider of insurance services, we strive for excellence in customer satisfaction.The ideal candidate will have experience in continuous improvement roles, specifically in the motor...

Role OverviewZuto is a leading car finance company committed to simplicity and transparency. We are seeking an exceptional Customer Complaints Specialist to join our team, handling escalated non-regulated vehicle quality complaints with empathy and attention to detail.Key Responsibilities:Investigate and respond to escalated non-regulated vehicle quality...

Eden Brown are seeking a highly efficient Customer Complaints Officer on a permanent contract in Manchester As a Specialist Complaints Officer your role will involve: - Managing all complaints activity, ensuring the highest possible standard of service is provided to customers. - Ensuring all complaints, however received, are managed and investigated in...

Overview: To carry out a wide and thorough range of complex and technical analysis work on FOS cases. Investigate and respond both verbally and in writing, to Executive, MP, and Press complaints. Provide complaint handling advice and guidance across the business, and within Customer Relations. Provide complaint overviews to Senior Management Team on request....

Job SummaryWe are seeking a highly skilled Complaints Process Analyst to join our team at First Central Insurance & Technology Group. As a Complaints Process Analyst, you will be responsible for analyzing data, identifying trends, and recommending enhancements to our complaints process.The ideal candidate will have experience in undertaking root cause...

The Opportunity Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day. We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and...

About the RoleHirecracker is seeking a highly organized and detail-oriented Administrative Support Officer to join our Complaints Department. This is an exciting opportunity for someone looking to start or advance their career in administrative support.The successful candidate will be responsible for providing administrative support to complaint handlers,...

Iuvo BioScience, llc is committed to delivering exceptional service and maintaining a positive reputation. We seek a dedicated Complaints Prevention Specialist to take ownership of this mission.Job DescriptionThe successful candidate will lead investigations into complaints, analyze root causes, and develop strategic plans to prevent future...

**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...

Job OverviewThe Complaints Handler will be responsible for investigating and resolving customer complaints related to vehicle quality, ensuring that all issues are addressed promptly and professionally.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.

Job DescriptionThe main objective of this role is to ensure that complaints are handled fairly and in accordance with FCA requirements. This involves recording complaints accurately, acknowledging them promptly, investigating and responding to each complaint, and maintaining detailed records of the investigation process.This role requires strong knowledge of...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

About Our TeamWe are a growing team of professionals dedicated to revolutionizing the way we interact with customers. Our mission is to provide unparalleled service and support, addressing every concern with empathy and efficiency.Our ideal candidate will be a seasoned professional with expertise in customer relations, complaint handling, and process...

**About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...

Our Vision:We aim to deliver exceptional customer experiences through robust internal processes and effective complaint handling.Our Approach:We take a proactive approach to identifying and resolving complaints, ensuring that our customers receive the best possible outcomes.Key Responsibilities:Design and deliver the internal assurance framework within...

Job DescriptionAs a Complaints and Quality Assessor at First Central Insurance & Technology Group, you will play a vital role in ensuring the quality of internal processes and evaluating problems. Your main responsibility will be to provide assurance that good outcomes are provided for both the customer and our business by reviewing our formal complaints...

The role of the Complaint Resolution Advisor requires great attention to detail and excellent communication skills both written and verbal. Working in a compliance driven Call Centre environment, you will need to be a self-motivated, articulate communicator, professional, having excellent IT skills. **The Company** Phillips & Cohen Associates are the...