Customer Complaints Specialist

First Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...

**Complaint Resolution Specialist Role**We are a leading insurance company that prioritizes customer satisfaction. We're looking for a skilled Complaint Resolution Specialist to join our team in Haywards Heath or Salford Quays.The successful candidate will be responsible for resolving customer complaints, logging and allocating work, and ensuring compliance...

**Complaints Specialist** £23,500 plus excellent benefits (Work level 6C) Manchester city centre, hybrid working. Your first month will be spent in the office during the training period, and then you’ll spend 2 days a week in the office (find out more about our hybrid working policy at colleague.coop.co.uk/hybrid-working-policy) 8-month...

Job Title: Complaints Prevention SpecialistWe are seeking a skilled professional to join our team as a Complaints Prevention Specialist at First Central Services. As a leading provider of insurance services, we strive for excellence in customer satisfaction.The ideal candidate will have experience in continuous improvement roles, specifically in the motor...

Career Opportunity: Customer Complaint Investigator at The Portfolio Group!We are seeking an experienced and motivated individual to join our Compliance Team as a Customer Complaint Investigator.About the Role:Manage and resolve customer complaints in a timely and efficient manner.Investigate complaints thoroughly, identifying root causes and implementing...

Eden Brown are seeking a highly efficient Customer Complaints Officer on a permanent contract in Manchester As a Specialist Complaints Officer your role will involve: - Managing all complaints activity, ensuring the highest possible standard of service is provided to customers. - Ensuring all complaints, however received, are managed and investigated in...

6 month FTC role with the possibility of getting extended - Great working patterns and culture **About Our Client**: Our client is a robust entity within the financial services sector, boasting a substantial staff size that spans across multiple locations. They are renowned for their commitment to excellent customer service and their dedication to providing...

**Customer Service Complaints Officer** **Job Types**: Permanent, Full-time & Part Time The Hours can be flexible between 30 - 37.5 a week. You can make this a 4-day week. You will be asked to rota on to some weekends. **Salary**: £24,000.00 per year-Pro Rata **The Company** The Qure Group is a leading provider of resolution services to the United...

Iuvo BioScience, llc is committed to delivering exceptional service and maintaining a positive reputation. We seek a dedicated Complaints Prevention Specialist to take ownership of this mission.Job DescriptionThe successful candidate will lead investigations into complaints, analyze root causes, and develop strategic plans to prevent future...

**OVERALL SUMMARY** Join Close Brothers Motor Finance team where you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business. Working as part of the Complaints team our ideal team member will have previous experience in Complaint...

Job OverviewThe Complaints Handler will be responsible for investigating and resolving customer complaints related to vehicle quality, ensuring that all issues are addressed promptly and professionally.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Compliance Department as a Complaints Analyst. This role plays a pivotal part in ensuring exceptional service is provided by resolving escalated and complex customer complaints efficiently, in line with FCA regulations.

About Our TeamWe are a growing team of professionals dedicated to revolutionizing the way we interact with customers. Our mission is to provide unparalleled service and support, addressing every concern with empathy and efficiency.Our ideal candidate will be a seasoned professional with expertise in customer relations, complaint handling, and process...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...

carloans 365 is looking to add an experienced Complaints Handler to our team on the back of significant business growth. The Complaints Handler will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options. Working with customers, dealerships and lenders, this role requires exceptional...

**About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

Key ResponsibilitiesWe are looking for a motivated and organized individual to fill this Complaints Administrator role. The successful candidate will:Work collaboratively with our team to handle complaints and queries.Use Microsoft Office tools to add information to our system and share details with the correct handlers.Assist in ensuring compliance with...

Complaints Analyst Based in Manchester City 5 days a week in office About the Company Our client is an insurance firm that offer a range of insurance products, including Employers and Public Liability and Tax Investigation Fee Protection. The Role We are seeking a detail-oriented and customer-focused Complaints Analyst. As part of the Compliance...

Our Vision:We aim to deliver exceptional customer experiences through robust internal processes and effective complaint handling.Our Approach:We take a proactive approach to identifying and resolving complaints, ensuring that our customers receive the best possible outcomes.Key Responsibilities:Design and deliver the internal assurance framework within...