Customer Complaint Investigator

This role sits within the Complaints team, which seeks to support CdV and its clients by ensuring any issues raised are dealt with in an appropriate and timely manner, in accordance with the DISP sourcebook of the FCA Handbook. The role holder is required to act as a point of contact for complainants, liaising with them to understand the main issues being...

Role OverviewZuto is a leading car finance company committed to simplicity and transparency. We are seeking an exceptional Customer Complaints Specialist to join our team, handling escalated non-regulated vehicle quality complaints with empathy and attention to detail.Key Responsibilities:Investigate and respond to escalated non-regulated vehicle quality...

Complaints Analyst Based in Manchester City 5 days a week in office About the Company Our client is an insurance firm that offer a range of insurance products, including Employers and Public Liability and Tax Investigation Fee Protection. The Role We are seeking a detail-oriented and customer-focused Complaints Analyst. As part of the Compliance...

First Central Insurance & Technology Group is an innovative, market-leading insurance company that is passionate about reducing its exposure to fraud risk.We are looking for a highly skilled Investigations and Intelligence Manager to join our Counter Fraud Services team in Manchester or West Sussex.As an Investigations and Intelligence Manager, you will be...

Job DescriptionWe are seeking a skilled Financial Crime Investigator to join our Counter Fraud Services team in Manchester or West Sussex. The ideal candidate will have excellent skills in gathering evidence and handling a caseload of fraudulent claims.The successful candidate will work as part of a growing, innovative team responsible for protecting the...

**Complaints Executive** **Salary - **£25,900 basic **Location - **Manchester **No weekend work, 9am-6pm Monday to Friday** **What we are offering you**: - £25,900 - Clear progression throughout the business - Award winning Induction training and development from our ISM accredited training programme - As a Customer Complaints Executive, you will be...

**Complaints Executive** **Salary - **£25,900 basic **Location - **Manchester **No weekend work, 9am-6pm Monday to Friday** **What we are offering you**: - £25,900 - Clear progression throughout the business - Award winning Induction training and development from our ISM accredited training programme - As a Customer Complaints Executive, you will be...

carloans 365 is looking to add an experienced Complaints Handler to our team on the back of significant business growth. The Complaints Handler will be responsible for end-to-end management and resolution of customer complaints related to vehicle purchasing and finance options. Working with customers, dealerships and lenders, this role requires exceptional...

**Complaints Handler** £21,000-£26,000 p/a (depending on experience) Permanent Full-Time Mon-Fri 9:00am -5:30pm Hybrid working - 3 days remote, 2 days office based (Mondays and Thursdays) **Overview** Working within the Customer Relations team either based in Longford House in Tunbridge Wells or Ardnale House in Manchester, you will proactively...

About the RoleWe are looking for a talented Fraud Investigator to join our Counter Fraud Services team in Salford Quays, Manchester or Haywards Heath, West Sussex.Key ResponsibilitiesGathering evidence and conducting thorough investigations into suspected fraudulent claims.Conducting telephone interviews with customers and engaging external suppliers,...

**Complaints Executive** **Salary - **£25,900 basic **Location - **Manchester **No weekend work, 9am-6pm Monday to Friday** **What we are offering you**: - £25,900 - Clear progression throughout the business - Award winning Induction training and development from our ISM accredited training programme - As a Customer Complaints Executive, you will be...

**Complaints Executive** **Salary - **£25,900 basic **Location - **Manchester **No weekend work, 9am-6pm Monday to Friday** **What we are offering you**: - £25,900 - Clear progression throughout the business - Award winning Induction training and development from our ISM accredited training programme - As a Customer Complaints Executive, you will be...

Complaints Handler Salary - £28,500 Location – Manchester No weekend work, 9am-6pm Monday to Friday Why Zuto?The UK's Top 25 Best Large Companies to Work For Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006, and we're thrilled to have achieved significant milestones...

We are seeking a detail-oriented and customer-focused Complaints Analyst to join The Portfolio Group in Manchester City, working 5 days a week in office. As part of the Compliance Department, you will play a pivotal role in ensuring exceptional service by resolving escalated and complex customer complaints efficiently.Key Responsibilities:Log, acknowledge,...

First Central Services is looking for a Complaints Resolution Specialist to handle customer complaints in a fair and efficient manner. The successful candidate will have a strong background in complaint handling or similar and be able to communicate effectively with customers.In this role, you will be responsible for:Investigating and resolving customer...

**Job Description**: Key responsibilities: - Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's. - Undertaking investigative work in order to produce a formal response to each complaint. - Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they...

Job Description Complaints Handler Salary - £28,500 Location – Manchester No weekend work, 9am-6pm Monday to Friday Why Zuto? The UK's Top 25 Best Large Companies to Work For Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006, and we're thrilled to have...

Complaints Handler Salary - £28,500Location – ManchesterNo weekend work, 9am-6pm Monday to FridayWhy Zuto?The UK's Top 25 Best Large Companies to Work ForJoin our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006, and we're thrilled to have achieved significant milestones...

Complaints Handler Salary - £28,500Location – ManchesterNo weekend work, 9am-6pm Monday to FridayWhy Zuto?The UK's Top 25 Best Large Companies to Work ForJoin our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006, and we're thrilled to have achieved significant...

Complaints Handler Salary - £28,500Location – ManchesterNo weekend work, 9am-6pm Monday to FridayWhy Zuto?The UK's Top 25 Best Large Companies to Work ForJoin our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006, and we're thrilled to have achieved significant milestones...