Critical Incident Resolution Specialist

OverviewTata Consultancy Services UK&I is committed to delivering exceptional service to its clients. As a Critical Incident Resolution Specialist, you will play a vital role in ensuring timely and effective resolution of critical incidents.

Job DescriptionWe are seeking a highly skilled Critical Incident Manager to join our team at Tata Consultancy Services. The successful candidate will be responsible for the end-to-end management, communication, escalation, investigation, and resolution of critical incidents.Key Responsibilities:Accountable for timely and effective incident management,...

Incident Resolution SpecialistWe are seeking an experienced Incident Resolution Specialist to join our team at Tata Consultancy Services. The successful candidate will be responsible for investigating and resolving complex technical incidents, ensuring minimal impact on customers and stakeholders.Key Responsibilities:Investigate and resolve complex technical...

About the RoleWe're seeking a seasoned Incident and Problem Management expert to drive excellence in our IT service foundation. As a key member of our team, you'll be responsible for owning and driving the use of ITIL best practices across the organization.Key Responsibilities:Lead investigations of serious incidents, engaging with internal and external...

About the RoleWe are seeking a highly skilled Senior Credit Resolution Specialist to join our team at Global Payments in Coventry, United Kingdom. This is a full-time opportunity that requires strong analytical and problem-solving skills.

The Local Government & Social Care Ombudsman (LGSCO) is seeking a Complaints Resolution Specialist to join our team. As an Investigator, you will play a key role in resolving complaints made to us by the public, working closely with local authorities and social care providers.This role requires strong problem-solving and time management skills, with the...

About the RoleThe Account Research Specialist I will play a critical role in assisting clients with routine updates and documentation of cardholder/corporate accounts.You will be responsible for becoming familiar with client products and services, recognizing potential fraud, credit, collection, or chargeback issues, and forwarding them to the appropriate...

Job Title: Technical Support SpecialistAt undisclosed, we're seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have a passion for delivering exceptional customer service and technical expertise in resolving complex IT issues.Key Responsibilities:Provide technical support to users of Information and...

The ParentPay Group is seeking a skilled Technical Support Specialist to join their team in the Coventry office. This role will involve providing first-line support to customers via phone, email, and web chat, ensuring that all support requests are recorded accurately on the Zendesk system.Key Responsibilities:Provide technical assistance to customers...

Job SummaryThe Infrastructure Emergency Coordinator will play a critical role in managing and resolving complex incidents that impact our customers and stakeholders. This position requires exceptional technical knowledge, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Investigate and resolve...

Job Summary:We are seeking a highly skilled Service Desk Analyst to join our Technology team at Severn Trent. As a Service Desk Analyst, you will be the first point of contact in Technology, working to resolve user issues, restoring lost service quickly and escalating issues when necessary.About the Role:In this role, you will investigate and diagnose...

Job DescriptionAs a Service Desk Analyst at ParentPay Group, you will be the primary point of contact for all customers regarding software-related issues. Your excellent communication skills and ability to provide high levels of customer service will be essential in ensuring a positive customer experience.The role involves providing first-line support to...

About the RoleUniversity Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Technical Support Specialist to join its dynamic ICT Department. This exciting opportunity offers a chance to work in a fast-paced environment, providing exceptional support to various disciplines within the trust.Job ResponsibilitiesAssist in the maintenance of...

About the RoleWe're seeking a seasoned leader to drive our Operational Resilience and Continuity efforts, ensuring the Society's ability to withstand and recover from disruptions.Key Responsibilities:Develop and implement incident management processes and strategic issues management capabilities.Ensure the Society adheres to Operational Resilience regulatory...

Job Title:Environmental Health and Safety SpecialistAbout the Role:We are seeking an experienced Environmental Health and Safety Specialist to join our team at TM Green Group. This is a fantastic opportunity for a professional with a strong background in health, safety, and environmental management to make a real impact.Key Responsibilities:Develop and...

About the RoleUniversity Hospitals Coventry and Warwickshire NHS Trust is seeking an IT Support Specialist to join our dynamic team.The successful candidate will be responsible for providing exceptional levels of support to a variety of disciplines within a large Acute Hospital environment.Key Responsibilities:Provide end-user hardware and software support...

As a key member of the Counter Terrorism Policing team, we are seeking an experienced Police Constable to join our Operations Intelligence Team at the National CBRN Centre in West Midlands.This is a critical role that plays a vital part in supporting, strengthening and assuring the multi-agency general and specialist response to CBRN Terrorism. If you have a...

Company OverviewWe're Severn Trent, a leading national infrastructure provider. Our technology team plays a vital role in delivering and maintaining secure and stable IT services.SalaryWe offer a competitive salary of up to £45,000, pro-rata'd for 20 hours per week.Job DescriptionIn this challenging role, you'll be the first point of contact for our...

Job Description:This Retail Security Officer Manager role offers an exciting opportunity to join our team at Arena Shopping Park in Coventry. As a senior member of our security team, you will be responsible for overseeing the safety and security of our shoppers, staff, and visitors, while providing exceptional customer service and leadership to junior team...

**Role Overview**We're looking for an experienced HR professional to join our team as a Senior People Advisor. In this role, you'll play a critical part in improving employee engagement and performance across the business.You'll work closely with our leaders to understand their needs and priorities, providing expert guidance and support to help them achieve...