Critical Incident Resolution Specialist

**Tata Consultancy Services: A Leading Global IT Consulting Firm**We are committed to delivering exceptional service and quality solutions to our clients. Our team is seeking a highly skilled Critical Incident Resolution Specialist to join our ranks.**Salary:** $120,000 - $180,000 per annumJob DescriptionAs a Critical Incident Resolution Specialist at Tata...

Job DescriptionWe are seeking a highly skilled Critical Incident Manager to join our team at Tata Consultancy Services. The successful candidate will be responsible for the end-to-end management, communication, escalation, investigation, and resolution of critical incidents.Key Responsibilities:Accountable for timely and effective incident management,...

Incident Resolution SpecialistWe are seeking an experienced Incident Resolution Specialist to join our team at Tata Consultancy Services. The successful candidate will be responsible for investigating and resolving complex technical incidents, ensuring minimal impact on customers and stakeholders.Key Responsibilities:Investigate and resolve complex technical...

About the RoleWe're seeking a seasoned Incident and Problem Management expert to drive excellence in our IT service foundation. As a key member of our team, you'll be responsible for owning and driving the use of ITIL best practices across the organization.Key Responsibilities:Lead investigations of serious incidents, engaging with internal and external...

About the RoleWe are seeking a highly skilled Senior Credit Resolution Specialist to join our team at Global Payments in Coventry, United Kingdom. This is a full-time opportunity that requires strong analytical and problem-solving skills.

At TSYS Managed SVCS EMEA, LTD (GB), we are driven by our passion for success and our commitment to delivering best-in-class payment technology and software solutions. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.Key...

About the RoleThe Account Research Specialist I will play a critical role in assisting clients with routine updates and documentation of cardholder/corporate accounts.You will be responsible for becoming familiar with client products and services, recognizing potential fraud, credit, collection, or chargeback issues, and forwarding them to the appropriate...

Job Title: Technical Support SpecialistAt undisclosed, we're seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have a passion for delivering exceptional customer service and technical expertise in resolving complex IT issues.Key Responsibilities:Provide technical support to users of Information and...

The ParentPay Group is seeking a skilled Technical Support Specialist to join their team in the Coventry office. This role will involve providing first-line support to customers via phone, email, and web chat, ensuring that all support requests are recorded accurately on the Zendesk system.Key Responsibilities:Provide technical assistance to customers...

COINS Application Specialist Job DescriptionWe are seeking a skilled Application Specialist to support our client's COINS ERP system and provide expertise in COINS Commercial.The ideal candidate will have a strong background in technical support, with a focus on Commercial and CVR modules. Key responsibilities include:Leading COINS projects and providing...

Job SummaryThe Infrastructure Emergency Coordinator will play a critical role in managing and resolving complex incidents that impact our customers and stakeholders. This position requires exceptional technical knowledge, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Investigate and resolve...

Job Summary:We are seeking a highly skilled Service Desk Analyst to join our Technology team at Severn Trent. As a Service Desk Analyst, you will be the first point of contact in Technology, working to resolve user issues, restoring lost service quickly and escalating issues when necessary.About the Role:In this role, you will investigate and diagnose...

Job DescriptionAs a Service Desk Analyst at ParentPay Group, you will be the primary point of contact for all customers regarding software-related issues. Your excellent communication skills and ability to provide high levels of customer service will be essential in ensuring a positive customer experience.The role involves providing first-line support to...

About the RoleWe're seeking a skilled Cybersecurity Specialist to join our Defensive Operations Team within Information Security. As a member of this team, you'll be responsible for assessing and mitigating cyber threats to our IT systems and infrastructure.This role requires a high level of understanding of security threats, tools, techniques, and...

About the RoleUniversity Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Technical Support Specialist to join its dynamic ICT Department. This exciting opportunity offers a chance to work in a fast-paced environment, providing exceptional support to various disciplines within the trust.Job ResponsibilitiesAssist in the maintenance of...

COINS Application Specialist RoleWe are seeking a skilled COINS ERP system expert to support our client's COINS Commercial operations. The ideal candidate will have a strong background in COINS, with experience in supporting and implementing CVR projects. Key responsibilities include taking ownership of business applications, providing technical support and...

About the RoleWe're seeking a seasoned leader to drive our Operational Resilience and Continuity efforts, ensuring the Society's ability to withstand and recover from disruptions.Key Responsibilities:Develop and implement incident management processes and strategic issues management capabilities.Ensure the Society adheres to Operational Resilience regulatory...

Job Title:Environmental Health and Safety SpecialistAbout the Role:We are seeking an experienced Environmental Health and Safety Specialist to join our team at TM Green Group. This is a fantastic opportunity for a professional with a strong background in health, safety, and environmental management to make a real impact.Key Responsibilities:Develop and...

Job SummaryUniversity Hospitals Coventry and Warwickshire NHS Trust's ICT Department is seeking a skilled Technical Support Specialist to join their team. This exciting opportunity allows the successful candidate to develop their skills and knowledge in a dynamic and growing environment.As a Technical Support Specialist, you will be responsible for providing...

About the RoleUniversity Hospitals Coventry and Warwickshire NHS Trust is seeking an IT Support Specialist to join our dynamic team.The successful candidate will be responsible for providing exceptional levels of support to a variety of disciplines within a large Acute Hospital environment.Key Responsibilities:Provide end-user hardware and software support...