Emotional Support Professional

3 days ago


Birmingham, Birmingham, United Kingdom Protocol Education Full time

Job Title: Emotional Support Professional

About the Company: Protocol Education is a leading provider of educational services, committed to supporting students with special educational needs (SEN) and social, emotional, and mental health (SEMH) needs.

Job Summary: We are seeking an experienced Emotional Support Professional to join our team. As a key member of our support staff, you will work closely with students, teachers, and families to provide individualized support and promote emotional well-being.

Responsibilities:

  • Offer one-on-one and group support to students with SEN and SEMH needs, helping them build emotional resilience and well-being.
  • Assist students in developing coping strategies for managing stress, anxiety, and other emotional challenges.
  • Help students develop social and emotional skills to thrive in the school environment.
  • Work closely with teachers, special educational staff, and parents to create and implement individualized support plans.
  • Encourage positive behaviour, self-confidence, and independence among students.
  • Support students in managing their mental health needs and provide a safe, supportive space when required.

Requirements:

  • A genuine passion for supporting students with SEN and SEMH needs.
  • Strong communication skills, with the ability to build trust and rapport with students.
  • Patience, empathy, and a non-judgmental approach to supporting young people.
  • Ability to implement tailored support strategies and work as part of a multidisciplinary team.
  • Experience in supporting students with SEN/SEMH or in a similar well-being or educational role is highly desirable.
  • A commitment to creating an inclusive, supportive learning environment for all students.

What We Offer:

  • A supportive environment with ongoing training and CPD opportunities.
  • The chance to make a meaningful difference in the lives of students with SEMH needs.
  • Dedicated consultant support with experience in the field.
  • Educator events and recognition awards.

Salary: £85-96 per day, inclusive of 12.07% statutory holiday pay.

Location: Sandwell



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