Aftersales Department Head

5 hours ago


East Kilbride, South Lanarkshire, United Kingdom Jago Consultants Full time
Aftersales Manager Opportunity

We are seeking an experienced and successful Aftersales Manager to lead our Service Department in the Canterbury area.

Key Responsibilities:
  • Oversee all aspects of Service Department operations, ensuring seamless delivery of customer service.
  • Review and analyze CSI surveys and other measures to monitor customer satisfaction, identifying areas for improvement.
  • Drive the performance of Service department staff, challenging and motivating them to achieve targets and budgets.
  • Monitor and review Service KPIs on a regular basis, tracking performance and identifying trends.
  • Previous experience as a Service Manager or Aftersales Manager is essential, with a proven track record of success.
  • Ability to lead and inspire a team, promoting a positive and productive work environment.
What We Offer:

Excellent facilities, long-term career progression opportunities, and a rewarding package make this a compelling opportunity for the right candidate.



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