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Aftersales Service Manager

2 months ago


East Grinstead, West Sussex, United Kingdom Jago Consultants Full time

We are currently working closely with a main dealership to recruit an experienced and successful Aftersales Service Manager to oversee the service department.

This is a fantastic opportunity to work with a main dealer in excellent facilities. Reporting in to the Dealer principal, your primary focus will be to ensure customers receive superb levels of service, in line with brand expectations. You will oversee all of the front-of-house team including up to Technicians, Service Advisors, Administration team, drivers etc.

As an Aftersales Service Manager, you will require someone who is passionate about delivering excellent levels of customer service, who can mentor and coach their team on a daily basis, and be proactive to ensure the department anticipates the needs and demands of customers.

Key Responsibilities:
  • This position would suit someone already in a Service / Aftersales Manager position, with experience of cars and commercial vehicles.
  • Ideally you will have Main Dealership experience.
  • You will need to be a 'leader' of people and an ambassador for the brand and dealer group.
  • Be able to demonstrate a stable career path.

In return, you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package.

Key Benefits:

This role offers a unique opportunity to work with a reputable company, with a strong focus on customer satisfaction and team development.