Aftersales General Manager

2 weeks ago


North East Glasgow, United Kingdom Pybus Recruitment Full time £70,000 - £90,000

Job Title: Aftersales General Manager

About the Role:

We are seeking a highly experienced and skilled Aftersales General Manager to join our esteemed client in Leicester. As a key member of the team, you will be responsible for overseeing the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.

Key Responsibilities:

  • Develop and implement strategies to drive aftersales performance, including parts and service sales.
  • Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
  • Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
  • Liaise with other departments to ensure seamless operations and customer experiences.

Requirements:

  • Proven experience in an aftersales managerial role within the automotive industry.
  • Strong leadership and team management capabilities, with a track record of driving performance improvements.
  • Proficiency in using automotive management software and systems.
  • A customer-centric approach, with a commitment to delivering exceptional service.

About Us:

Our client is a forward-thinking company that values innovation and excellence. As a valued member of their team, you will have the opportunity to work in a vibrant and supportive environment, with a competitive salary package and comprehensive benefits.



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