Aftersales General Manager
2 weeks ago
Job Title: Aftersales General Manager
About the Role:
We are seeking a highly experienced and skilled Aftersales General Manager to join our esteemed client in Leicester. As a key member of the team, you will be responsible for overseeing the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.
Key Responsibilities:
- Develop and implement strategies to drive aftersales performance, including parts and service sales.
- Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
- Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
- Liaise with other departments to ensure seamless operations and customer experiences.
Requirements:
- Proven experience in an aftersales managerial role within the automotive industry.
- Strong leadership and team management capabilities, with a track record of driving performance improvements.
- Proficiency in using automotive management software and systems.
- A customer-centric approach, with a commitment to delivering exceptional service.
About Us:
Our client is a forward-thinking company that values innovation and excellence. As a valued member of their team, you will have the opportunity to work in a vibrant and supportive environment, with a competitive salary package and comprehensive benefits.
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