Family Information Service Delivery Officer

1 month ago


Preston, Lancashire, United Kingdom Coventry City Council Full time

About the Role

We are seeking a motivated and enthusiastic individual to join our Early Years Business, Sufficiency and Funding team as a Family Information Service Delivery Officer.

The purpose of this role is to work in the community promoting and providing high-quality information and advice about childcare and related matters to parents, carers, students, employers, childcare providers, and professionals.

Key Responsibilities

  • To ensure that all information that is held at the Family Information Service is accurate, up to date, of quality and is fully compliant with the Data Protection requirements and legislation.
  • To support the Family Information Service (FIS) contribution to the Childcare sufficiency agenda and statutory duties for information by collecting data.
  • To work under the direction of the Family Information Service and Data Manager to ensure files and directories in the database are updated, accurate and reviewed regularly.

Requirements

  • A relevant Level 3 childcare qualification or work experience in a child-related field that demonstrates the skills and abilities required to perform the tasks of the post.
  • Level 3 NVQ or above in Advice and Guidance or Customer Service or relevant work experience that demonstrates the skills and abilities required to perform the tasks of the post.
  • Relevant ICT qualification and skills sufficient to develop systems and analyse data.

About Us

Coventry City Council is committed to excellence in everything we do. We are a cutting-edge, challenging, youthful, vibrant and diverse organisation that aims to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.



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