Family Information Service Delivery Officer
6 days ago
About the Role:
We are seeking a motivated and enthusiastic individual to join our Early Years Business, Sufficiency and Funding team as a Family Information Service Delivery Officer.
This is a challenging and rewarding role that requires excellent communication skills, the ability to work effectively with a range of stakeholders, and a passion for supporting families.
Key Responsibilities:
- To work in the community promoting and providing high-quality information and advice about childcare and related matters to parents, carers, students, employers, childcare providers, and professionals.
- To ensure that all information that is held at the Family Information Service is accurate, up-to-date, of quality, and fully compliant with the Data Protection requirements and legislation, such as GDPR and Freedom of Information.
- To support the Family Information Service (FIS) contribution to the Childcare sufficiency agenda and statutory duties for information by collecting data.
Requirements:
- A relevant Level 3 childcare qualification or work experience in a child-related field that demonstrates the skills and abilities required to perform the tasks of the post.
- Level 3 NVQ or above in Advice and Guidance or Customer Service or relevant work experience that demonstrates the skills and abilities required to perform the tasks of the post.
- Relevant ICT qualification and skills sufficient to develop systems and analyse data.
About Coventry:
Coventry is a proud, innovative, and creative city that is committed to excellence in everything it does.
We are a diverse and vibrant community that is passionate about making a difference to the lives of our residents.
As a member of our team, you will have the opportunity to work with a range of stakeholders, including families, practitioners, and local businesses, to make a real difference to the lives of our residents.
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