Energy Customer Engagement Specialist

Transform the Energy Industry with Octopus EnergyWe're seeking an enthusiastic and dedicated individual to join our team in Leicester as a Customer Onboarding Specialist. As a key player in promoting the very best of Octopus Energy, you'll be the friendly voice on the other end of the line—the first point of contact for potential customers looking to join...

We are seeking a skilled Customer Engagement Specialist to join our team in Leicester. In this part-time role, you will interact with customers through various channels and provide exceptional service. Your key responsibilities will include using our CRM system to tackle customer inquiries, topping up gas and electric meters, and collaborating with local...

Promote Green Energy Solutions with Octopus EnergyWe're seeking an enthusiastic and dedicated individual to join our team in Leicester as a Customer Onboarding Specialist. As a key player in promoting the very best of Octopus Energy, you'll be the friendly voice on the other end of the line—the first point of contact for potential customers looking to join...

Transforming the energy industry requires a deep understanding of exceptional customer experiences. At Octopus Energy, we seek a dedicated professional to join our team in Coventry as a Customer Onboarding Specialist.This role involves guiding customers through their journey and helping them make informed choices that benefit both their household and the...

Are you passionate about delivering exceptional customer experiences and making a positive impact on the planet? As a Credit Specialist at Octopus Energy in Coventry, you will play a vital role in supporting our customers who may have found themselves in financial difficulty.Key Responsibilities:Talking to customers that might be in financial...

Job SummaryThis role is focused on supporting our customers who may be experiencing financial difficulties, providing empathetic and effective solutions to their challenges. The salary for this position is approximately £28,000 - £32,000 per annum, depending on experience and qualifications. As a Credit Specialist at Octopus Energy, you will thrive in a...

Transforming Customer Experiences:At Octopus Energy, we're committed to delivering exceptional customer experiences that exceed expectations. As a Green Energy Support Specialist, you'll play a key role in achieving this goal, working closely with our team to ensure seamless interactions with our customers.Key Responsibilities:You'll be responsible for...

Job OverviewWe are seeking an experienced professional to join our team as an Energy Advisor in Leicester. As part of our Retail Hub, you will interact with customers through face-to-face, telephony, and live chat.This role offers comprehensive training for those new to the energy industry, either through a 4-week full-time induction at our head office or a...

Job DescriptionWe are seeking a highly motivated Customer Support Specialist to join our team in Leicester. In this role, you will be responsible for providing exceptional customer support and resolving customer inquiries in a timely and efficient manner.The ideal candidate will have excellent communication skills, a strong understanding of customer needs,...

About UsAs the energy company of choice for over 800,000 homes across the UK, we provide award-winning apps and smart meters for better energy visibility and control.Our customers use around 11% less energy than the average bill-paying household.We are committed to net zero by 2030 and believe in educating customers on clean and green energy practices.How...

About the OpportunityWe are seeking a dedicated Customer Support Specialist to join our team in Leicester. As a Customer Support Specialist, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.The ideal candidate will have excellent communication skills, be able to work...

Job OverviewWe're seeking a skilled Energy Customer Support Specialist to join our team at E Next. As an Energy Specialist, you'll be part of our customer operations and have the most important job – wowing our customers.We treat each other with respect, give open and honest feedback to help us grow. We embrace our differences, come up with creative ideas...

Transforming the Energy Industry with Exceptional Customer Experiences">We're seeking a dedicated and enthusiastic individual to join our team in Coventry as a Customer Onboarding Specialist.As a key player in promoting the very best of Octopus Energy, you'll be the friendly voice on the other end of the line – guiding customers through their journey and...

Your RoleYou will be responsible for interacting with customers through various channels, resolving their inquiries and issues efficiently, and promoting our products and services.As a key member of our team, you will work collaboratively with local charities and organizations to advance our charitable foundation.Why Choose UsWe offer a dynamic and...

At Octopus Energy for Business, we are committed to empowering UK businesses with smart green energy solutions and exceptional customer service.We are a rapidly growing company that is disrupting the business energy market in a positive way, similar to how we've revolutionized household energy. Our growth rate has been impressive, with an increase of over...

About the RoleWe are seeking a highly motivated Energy Consultant to join our team in Leicester. As an Energy Consultant, you will play a key role in delivering exceptional customer service and ensuring that our customers receive the best possible support.The successful candidate will have excellent communication skills, be able to work well under pressure,...

Company Overview">At Octopus Energy, we're on a mission to drive the global renewable energy revolution. Our team is dedicated to reducing carbon emissions and making sustainable energy accessible to everyone.

Succeeding in the energy industry demands a relentless pursuit of customer satisfaction. As an Octopus Energy Customer Onboarding Specialist, you will form lasting connections with our clients and guide them towards the most suitable tariffs.Responsibilities:Communicate effectively with potential clients, providing detailed information about our products and...

Delivering exceptional customer experiences in the energy sector is paramount to success. At Octopus Energy, we're searching for a skilled Customer Onboarding Specialist to join our team in Coventry.In this pivotal role, you will cultivate meaningful relationships with our clients, educate them on our offerings, and empower them to make informed decisions...

About the RoleWe are seeking an Energy Expert to join our team in Leicester. As a key member of our Retail Hub, you will be responsible for interacting with customers through face-to-face, telephony, and live chat.You will work on a shift rotation basis, Monday to Saturday, and will be required to adapt to different customer contact channels seamlessly.Key...