Octopus Energy Client Services Representative

14 hours ago


Leicester, Leicester, United Kingdom Octopus Energy Full time

Delivering exceptional customer experiences in the energy sector is paramount to success. At Octopus Energy, we're searching for a skilled Customer Onboarding Specialist to join our team in Coventry.

In this pivotal role, you will cultivate meaningful relationships with our clients, educate them on our offerings, and empower them to make informed decisions that benefit both their household and the planet.

Main Responsibilities:
  • Nurture rapport with prospective new customers, providing them with comprehensive information about our products and services.
  • Facilitate seamless onboarding experiences by guiding clients in selecting the most suitable tariff plans, demonstrating your expertise as an Octopus product expert.
  • Provide top-notch customer service, ensuring each interaction is personalized, informative, and centered around the client's needs.
Key Requirements:
  • Beneficial prior experience working in dynamic customer service, operations, or telesales environments.
  • Develop and maintain strong relationships with clients through effective communication, active listening, and precision.
  • Cultivate a culture of honesty, dedication, and passion for delivering superior customer service.
About This Position:

This role comes with a competitive annual salary of £23,400, based in Leicester. Enjoy a range of benefits including the OE Group Share Scheme, free breakfast, cycle to work scheme, EV salary sacrifice, and more.

Owning a career at Octopus Energy represents a unique blend of challenge and opportunity for growth. We encourage applicants from diverse backgrounds who are eager to drive positive change on the planet while delivering exceptional customer experiences.



  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Company Overview">At Octopus Energy, we're on a mission to drive the global renewable energy revolution. Our team is dedicated to reducing carbon emissions and making sustainable energy accessible to everyone.


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Transforming the energy industry requires a deep understanding of exceptional customer experiences. At Octopus Energy, we seek a dedicated professional to join our team in Coventry as a Customer Onboarding Specialist.This role involves guiding customers through their journey and helping them make informed choices that benefit both their household and the...


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Company OverviewWe're Octopus Energy, a leading renewable energy company on a mission to drive the global transition to clean power. We're passionate about reducing our carbon footprint and making a positive impact on the environment.


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    As an Account and Data Executive at Octopus Energy for Business, you'll play a critical role in driving the success of our business energy solutions. Your primary responsibilities will include managing large business energy supply, building relationships with key stakeholders, and ensuring compliance with industry regulations.About the Role:Owning every...


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Succeeding in the energy industry demands a relentless pursuit of customer satisfaction. As an Octopus Energy Customer Onboarding Specialist, you will form lasting connections with our clients and guide them towards the most suitable tariffs.Responsibilities:Communicate effectively with potential clients, providing detailed information about our products and...


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Octopus Energy for Business is a rapidly growing company that helps UK businesses thrive with its innovative energy products and exceptional customer service. We're looking for an experienced professional to join our team as an Account and Data Executive. This role will involve owning every aspect of large business energy supply, building relationships with...


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Salary and BenefitsThe salary for this role is £38,000 per year, with on-target earnings of £45,000 + London weighting if living within the M25. You'll also receive a £2,500 annual performance bonus, share options in Octopus Energy, and a range of other benefits including training opportunities and use of company tools.


  • Leicester, Leicester, United Kingdom Utilita Energy Full time

    Job OverviewWe are seeking an energetic and solutions-focused individual to join our Leicester Retail Hub as an Energy Expert Sales and Service Representative.About UsAt Utilita Energy, we pride ourselves on being the energy company of choice for over 800,000 homes across the UK. Our customers enjoy more visibility and control of their energy usage thanks to...


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    We're seeking an experienced professional to join our team as an Account and Data Executive, responsible for managing large business energy supply and driving the success of our business energy solutions. As a key member of our team, you'll have the opportunity to work closely with cross-functional teams, build strong relationships with key stakeholders, and...


  • Leicester, Leicester, United Kingdom Straco Group Full time

    Job Description: Client Services RepresentativeAs a Client Services Representative at Straco Group, you will play a key role in supporting our clients and ensuring their needs are met.Responsibilities:Provide exceptional customer service by liaising with clients, responding to queries, and resolving issues promptly.Coordinated sample requests, meetings, and...


  • Leicester, Leicester, United Kingdom Client Server Full time

     Company OverviewWe provide a range of software solutions to energy suppliers from small start-ups through to major household names, covering everything from connecting to the grid through to CRM systems.Our solutions help our clients manage their business more effectively and efficiently. As a Technical Energy Infrastructure Architect within the...


  • Leicester, Leicester, United Kingdom Octopus Energy Full time

    Job Responsibilities">As a Low Carbon Apprentice, you'll work with our awesome team to support the installation of low-carbon technology, including air source heat pumps, in customers' homes. Your responsibilities will include interacting with customers to install, service, fault find and repair our technology, and planning, selecting, installing, servicing...


  • Leicester, Leicester, United Kingdom Client Server Full time

    Job DescriptionWe are seeking an experienced Solution Architect to join our team in the East Midlands office. You will work with clients to integrate our software solutions with their existing systems, and provide technical expertise on product knowledge.Key Responsibilities:Liaise with client stakeholders and technology teams to deliver projectsIntegrate...

  • Energy Advisor

    10 hours ago


    Leicester, Leicester, United Kingdom Utilita Energy Full time

    Job OverviewWe are seeking an experienced professional to join our team as an Energy Advisor in Leicester. As part of our Retail Hub, you will interact with customers through face-to-face, telephony, and live chat.This role offers comprehensive training for those new to the energy industry, either through a 4-week full-time induction at our head office or a...

  • Energy Expert

    3 weeks ago


    Leicester, Leicester, United Kingdom E Next Energy Limited Full time

    Company OverviewE Next Energy Limited is a dynamic organization dedicated to making energy easier for our customers. We prioritize exceptional service and utilize cutting-edge technology to achieve this goal.


  • Leicester, Leicester, United Kingdom Network Plus Services Full time

    We are seeking a skilled Energy Delivery Expert to join our team at Network Plus Services. As an Energy Delivery Expert, you will be responsible for delivering first-class services to our customers while prioritizing safety. You will work within a regional team of engineers and participate in a regular standby rota. A full UK driving license is essential.The...


  • Leicester, Leicester, United Kingdom Utilita Energy Full time

    Role SummaryWe are looking for a highly skilled Sales and Service Expert to join our team in Leicester. In this role, you will work closely with customers to provide exceptional support and sales guidance.The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to adapt to different customer...


  • Leicester, Leicester, United Kingdom Consultus International Full time

    Consultus InternationalAward-winning energy consultancy seeks a skilled Account Manager to join their team in Leicester. This exciting opportunity offers the chance to work with global clients, develop skills, and contribute to meeting our mission target.We are lauded for our world-class service and exceptional reputation, with one of the highest client...

  • Energy Consultant

    3 weeks ago


    Leicester, Leicester, United Kingdom UTILITY BIDDER LIMITED Full time

    About UsAt Utility Bidder Limited, we're a leading energy consultancy dedicated to helping businesses find the best energy deals.We're seeking enthusiastic Sales Consultants to join our vibrant team in Leicester city centre office.Job DetailsThe Energy Consultant role offers an estimated salary of £35,000 - £50,000 per annum. As an Energy Consultant,...


  • Leicester, Leicester, United Kingdom SLS Recruitment Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at SLS Recruitment. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and supporting the sales team in their daily activities.The ideal candidate will have full time availability to start in 2025 and possess excellent...