Patient Transport Liaison Officer

3 weeks ago

Leicester, Leicester, United Kingdom EMED Group Full time
Job Title: Patient Transport Liaison Officer

We are seeking a highly skilled and experienced Patient Transport Liaison Officer to join our team at EMED Group. As a key member of our operations team, you will play a vital role in ensuring the smooth transportation of patients across our network of hospitals and healthcare facilities.

Key Responsibilities:
  • Develop and maintain effective relationships with hospital staff, patients, and families to ensure seamless transportation services.
  • Collaborate with operational managers to forecast and manage patient flow, identifying areas for improvement and implementing solutions.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Work closely with bed managers and EMED managers to ensure efficient bed management and patient transportation.
  • Participate in site and bed meetings to understand demands placed upon the hospital and identify opportunities for improvement.
Requirements:
  • Proven experience in a healthcare or hospital setting, with a strong understanding of patient transport services.
  • Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders.
  • Ability to plan and prioritize workload, with a focus on delivering high-quality results in a fast-paced environment.
  • Physical fitness for patient moving and handling, with a valid full UK driving license and less than 6 penalty points.
What We Offer:
  • A competitive annual salary of £24,258.
  • A permanent, full-time contract with Monday to Friday hours.
  • A range of benefits, including life assurance, online GP consultations, and access to prescriptions.
  • Opportunities for professional development and career growth within EMED Group.

We are committed to providing equal opportunities and an inclusive working culture for all. If you are a motivated and experienced professional looking for a new challenge, please apply today.

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