IT Service Desk Manager
1 month ago
We are seeking an experienced Service Desk Manager to lead our IT Service Desk team at Vertex IT Solutions Ltd.
The successful candidate will be responsible for delivering exceptional service to our clients, ensuring seamless day-to-day IT operations and providing a high level of support to our teams.
This is a fantastic opportunity for a skilled IT professional to join our company as a Service Desk Manager. With a strong background in ITIL and experience managing large service desks, you will be confident in your ability to handle complex technical issues and provide expert guidance to our clients.
In this role, you will oversee the development and implementation of our ITSM strategy, creating management information to drive business decisions and improving incident response times through efficient telephony and SLA processes.
To succeed in this position, you will need to have a proven track record of managing outsourced environments, preferably with a high-profile customer, and hold relevant certifications such as ITIL V3.0 Foundation and Management and Leadership accreditation.
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Service Desk Manager
2 days ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob Title: Service Desk ManagerA challenging role has arisen for a seasoned IT Service Desk Manager to lead the delivery of exceptional service to our clients. Based in Croydon, this position offers an exciting opportunity to join a dynamic team at Vertex IT Solutions Ltd.The successful candidate will have a proven track record in managing large service...
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Service Desk Director Role
1 month ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeVertex IT Solutions Ltd - Service Desk Director RoleAs a seasoned Service Desk Director, you will play a key role in driving our IT Service Desk forward, leveraging your expertise to deliver top-notch services to our clients.You will lead our service desk team, implementing best practices and standards to enhance our service delivery and ensuring seamless...
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Help Desk Team Lead Position
1 month ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJoin us as a Help Desk Team Lead at Vertex IT Solutions LtdWe are looking for a highly motivated Help Desk Team Lead to lead our IT Service Desk team, guiding them in providing outstanding support to our clients and ensuring seamless IT operations.In this role, you will develop and implement strategies to improve our service desk efficiency, enhance client...
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Entry-Level Service Desk Technician
1 month ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeWe are seeking an Entry-Level Service Desk Technician to join our team at Vertex IT Solutions Ltd. In this role, you will play a key part in delivering high-quality customer support and user satisfaction.About the Role:You will be responsible for resolving 1st line incidents and requests, taking ownership of end-user faults, and providing regular feedback to...
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IT Help Desk Technician
2 weeks ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAre you a motivated and detail-oriented individual looking for a challenging role? Vertex IT Solutions Ltd is seeking an IT Help Desk Technician to join our Service Desk team.Job Summary:Provide technical support to end-users via phone, email, or remote desktopResolve 1st line incidents and requests efficientlyCollaborate with Field Engineers on client sites...
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Service Desk Support Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Randstad Delivery (GBS) Full timeService Desk Support SpecialistWe are seeking a highly skilled and knowledgeable professional to join our team as a Service Desk Support Specialist.About the Role:Provide technical support and assistance to customers via phone, email, and other channels.Analyze and resolve complex technical issues and escalate to senior technicians if...
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Customer Service Associate
2 weeks ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeVertex IT Solutions Ltd is looking for a talented Customer Service Associate to join our Service Desk team. As an entry-level professional, you will be responsible for delivering high-quality customer support and resolving technical issues.Job Description:Resolving 1st line incidents and requestsTaking ownership of end-user faults and bringing them to a...
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Front Desk Assistant
2 weeks ago
Croydon, Greater London, United Kingdom Austin Fraser Full timeWe are looking for a highly motivated Front Desk Assistant - Administration to join our team at Austin Fraser.About the Job:This is an excellent opportunity to develop your skills and experience in administration, working as part of a supportive and dynamic team.Main Responsibilities:Managing administrative tasks, including data entry, email management, and...
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Commercial Operations Assistant
1 month ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeVertex IT Solutions Ltd is a well-established IT organization looking for a Commercial Operations Assistant to join our Service Desk team. As a key member of our team, you will play a vital role in delivering high-quality customer support and user satisfaction.About the Role:In this role, you will be responsible for resolving 1st line incidents and requests,...
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IT Support Specialist
2 days ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAbout Us: Vertex IT Solutions Ltd is a well-established IT organization that values customer satisfaction and user experience. We are looking for a highly motivated individual to join our Service Desk team as an entry-level position.Job Description: The ideal candidate will play a key role in delivering high-quality customer support, requiring strong...
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Customer Service Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Path Recruitment Ltd Full timePath Recruitment Ltd is seeking a Customer Service Specialist to join our team in South East London. This exciting role offers a competitive salary of £35,000 per annum, plus bonuses and benefits.Job Overview:The Customer Service Specialist will be responsible for managing the hire desk, ensuring seamless customer service and efficient order processing....
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Service Excellence Director
2 weeks ago
Croydon, Greater London, United Kingdom The Gym Group Full timeAbout This RoleThis is a challenging and rewarding opportunity to join our team as an IT Service Delivery Manager. You will play a critical role in overseeing the delivery of IT services, managing service levels, and ensuring alignment with business objectives.You will lead an internal IT service desk team, work closely with internal teams, and collaborate...
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IT Support Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob SummaryWe are seeking an IT Support Specialist to provide desk-based administrative support to our field sales organisation. The ideal candidate will have experience in working in a sales environment or customer services and possess knowledge of IT products and services.About the RoleThis is a permanent opportunity for a Commercial Contact Administrator...
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Protective Services Associate
5 days ago
Croydon, Greater London, United Kingdom Lodge Service Full timeBecome a part of Lodge Service, a reputable security business, as a Retail Security Guard. This role involves protecting staff, stock, and customers, making it an ideal career choice for those interested in security.Job SummaryThis is a challenging yet rewarding role that offers opportunities for growth and development.ResponsibilitiesCollaborate with store...
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Key Account Manager
2 days ago
Croydon, Greater London, United Kingdom Path Recruitment Ltd Full timeCompany Overview:Path Recruitment Ltd is a leading provider of non-mechanical access equipment in South East London. We offer a comprehensive range of services, including hire desk management, customer service, and sales.
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IT Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Vertex IT Solutions Ltd. This is an entry-level position that offers the opportunity to gain valuable experience in delivering high-quality customer support and user satisfaction.About the Role:The successful candidate will be responsible for resolving 1st line...
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Non-Mechanical Access Sales Executive
4 days ago
Croydon, Greater London, United Kingdom Path Recruitment Ltd Full timePath Recruitment Ltd is seeking an experienced Sales Controller to manage the hire desk in South East London. The successful candidate will have excellent customer service skills, the ability to work under pressure, and a proven track record of success in sales or customer service.Responsibilities: Manage the hire desk, ensuring seamless customer service and...
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Tenancy Management Specialist
2 days ago
Croydon, Greater London, United Kingdom Service Care Solutions Full timeRole Overview: We are currently seeking a dedicated Tenancy Management Specialist to join our housing team. As a Tenancy Management Specialist, you will play a vital role in supporting residents, managing tenancies, and ensuring the safety and wellbeing of individuals in your care.Key Responsibilities:Provide comprehensive housing management services,...
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Access Equipment Sales Manager
4 days ago
Croydon, Greater London, United Kingdom Path Recruitment Ltd Full timePath Recruitment Ltd is seeking a highly skilled Sales Controller to join their team in South East London. The ideal candidate will have excellent customer service skills and the ability to manage multiple tasks efficiently.Key Responsibilities: Manage the hire desk, ensuring seamless customer service and efficient order processing. Build and maintain strong...
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Sales and Operations Coordinator
2 days ago
Croydon, Greater London, United Kingdom Path Recruitment Ltd Full timeJob Description:We are seeking an experienced Sales Controller to join our team. The successful candidate will be responsible for managing the hire desk, ensuring seamless customer service and efficient order processing. They will also build and maintain strong client relationships by following up with dormant accounts and facilitating repeat business.Manage...