Service Desk Support Specialist
3 days ago
Service Desk Support Specialist
We are seeking a highly skilled and knowledgeable professional to join our team as a Service Desk Support Specialist.
About the Role:- Provide technical support and assistance to customers via phone, email, and other channels.
- Analyze and resolve complex technical issues and escalate to senior technicians if necessary.
- Document and track customer interactions and resolutions using our CRM system.
- Collaborate with cross-functional teams to resolve complex technical issues and improve customer satisfaction.
- A collaborative and dynamic work environment with opportunities for growth and development.
- Competitive salary of up to £25,600 per annum, plus extensive benefits and 33 days' holiday leave.
- Full training and support to help you succeed in your role.
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