IT Help Desk Technician

5 hours ago


Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

Are you a motivated and detail-oriented individual looking for a challenging role? Vertex IT Solutions Ltd is seeking an IT Help Desk Technician to join our Service Desk team.

Job Summary:
  • Provide technical support to end-users via phone, email, or remote desktop
  • Resolve 1st line incidents and requests efficiently
  • Collaborate with Field Engineers on client sites and other departments as needed

Estimated Annual Salary: £27,500 - £32,000

This role offers excellent opportunities for growth and development in a dynamic and supportive team environment. You will work closely with our team to deliver exceptional customer support and resolve technical issues.

Requirements:
  • Technical knowledge of Microsoft Office products
  • Demonstrable experience of Windows 7/10 environment
  • Microsoft Exchange / Active Directory administration
  • Microsoft Server Essentials (desirable)


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