Tenancy Management Specialist
3 weeks ago
Key Responsibilities:
- Provide comprehensive housing management services, including tenancy initiation, review, and termination.
- Collaborate with multi-agency partners to resolve complex cases and address tenancy breaches.
- Inspect properties to ensure compliance with health and safety standards and provide recommendations for improvement.
- Develop and implement strategies to prevent and mitigate ASB cases.
- Promote resident engagement and provide guidance on available services and support.
- Assist in reviewing and improving policies and procedures to enhance service delivery.
- Work closely with income management teams to optimize rental and service charge income.
Requirements:
- Proven experience in tenancy management, including enforcement and case resolution.
- Excellent knowledge of relevant housing legislation and regulatory frameworks.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Effective communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- A valid UK driving licence and access to a vehicle are desirable.
- Commitment to ongoing professional development and training.
Benefits:
- Fair compensation package, commensurate with experience.
- Ongoing training and professional development opportunities.
- A supportive and collaborative work environment.
- The chance to make a meaningful difference in the lives of residents.
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