Customer Service Manager

17 hours ago


Skelmersdale, Lancashire, United Kingdom The Vella Group Full time

Are you a motivated and adaptable individual looking for a new challenge? We are seeking a Quality Assurance Specialist to join our team at The Vella Group.

In this role, you will be responsible for ensuring that our services meet the highest standards of quality and safety. You will work closely with our teams to identify areas for improvement and implement changes.

We offer a competitive salary of £40,000-£50,000 depending on experience, plus a range of benefits including 25 days holiday, internal and external training, pension scheme, death in service insurance, enhanced maternity and paternity pay, Perkbox, MediCash, childcare vouchers or workplace nursery benefit.

Key Responsibilities:
  • Conduct regular quality audits to ensure compliance with industry standards
  • Identify areas for improvement and implement changes
  • Work closely with our teams to achieve continuous improvement

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