Senior Manager, Presales Solution Consulting
4 weeks ago
We are seeking a highly skilled and experienced Senior Manager to lead our Tx Workflow and Teams team. As a key member of our presales organization, you will be responsible for ensuring the effective and motivated team of highly skilled resources to support innovation cycles within the ecosystem to facilitate both vertical and horizontal value-based solutions.
Strong alignment to our sales organization is necessary to facilitate proper pipeline and business activities are supported. You will be responsible for planning, validating, and ensuring quality of the overall technical sales efforts in the region and your team will be working with some of the largest customers in the area.
The successful candidate will embody our leadership values of "Lead Change, Grow Team & Self, Drive Results, Win as a Team" and have a strong customer network. Experience in developing a strong customer network and working collaboratively with product management, product marketing, and product development is essential.
Key Responsibilities- Partner with the IT Workflow sales specialist leader, to co-develop a go to market model to run the area business for the IT Workflow.
- Recruit, retain and develop a team of specialist and specialist leaders to drive IT Workflow business productivity and innovation.
- Define programs for enabling field sales and solution consulting teams to drive IT Workflow sales, adoption, and value proposition
- Help develop and contribute to sales campaigns focused on the IT Workflow.
- Partner with our Global Alliance and Channel organization to build a sell to, sell with and sell through models
- Partner with the Business unit General Managers of the IT Workflow business units to build out a successful roadmap for the coming years.
- Align as a trusted advisor and strategic team member to both sales and company executives to understand market conditions, customer requirements and challenges, and assist in strategically planning GTM (Go to Market), solution capabilities and strategic partnerships
- Influence and drive the right value model around pricing and packaging
- Establish trusted relationships with product management, marketing, global sales leadership, professional services and global alliance and channels leaders
- Develop clearly defined go-to-market initiatives with key ServiceNow sales, marketing, and business unit leaders to achieve revenue goals. Define key milestones and progress tracking metrics & drive associated operating rigor to 'inspect what we expect'
- Build strong relationships with executive leaders in both our customers and partners
- Drive a customer success focus and a win as a team culture
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