Industry Solutions Architect
4 weeks ago
Job Title: Industry Solutions Architect
Job Summary:
We are seeking an experienced Industry Solutions Architect to join our team at ServiceNow. As an Industry Solutions Architect, you will play a crucial role in defining the business value and solution architecture that meet our clients' needs.
Key Responsibilities:
- Consult and advise senior VP+ stakeholders to understand their short-term and long-term goals and challenges.
- Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements and Industry best practices.
- Proactively analyze the current state and identify new options for improving ways of working to achieve/exceed business results.
- Work closely with IT, operations, and business stakeholders to ensure that solutions are aligned with business needs and are implemented effectively.
Requirements:
- Proven experience as a Presales Architect, Solution Architect, or Consultant in competitive solutions such as Salesforce Service Cloud.
- Knowledge and track record of delivering transformative solutions in the Telecommunications space.
- Familiarity with ServiceNow, especially in Customer Service Management (CSM) or Field Service Management (FSM) or IT Service Management (ITSM).
About Us:
ServiceNow is an Equal Employment Opportunity Employer. We lead with flexibility and trust in our distributed world of work.
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