Senior Platform Architect

1 month ago


StainesuponThames, Surrey, United Kingdom Servicenow Full time
Job Description

The Customer Outcomes Senior Platform Architect is a key advisory role at ServiceNow, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. This consultative role focuses on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.

  • You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
  • Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  • Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
  • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
  • Be an active contributor of leading practices and expertise related to the ServiceNow platform.
  • Management consulting experience
  • Creativity with comfort running programs independently within a fast-paced environment
  • Success driving complex issues through analysis and resolution
  • Industry domain expertise
  • Large program experience leading architecture and design
  • Enterprise architecture experience
  • Cloud application technology experience
  • ServiceNow certifications in aligned workflow
  • Ability to travel
  • Right to work in the UK


  • Staines-upon-Thames, Surrey, United Kingdom https:jobs-redefined.cositemap Full time

    The Customer Outcomes Senior Platform Architect is a strategic role that helps our customers establish a strong technical foundation in the ServiceNow Platform. This involves designing solutions that deliver outcomes and ensuring customers use leading practices around instance strategy, technical governance, core data, integrations, and platform health.This...


  • Staines, Surrey, United Kingdom ServiceNow Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    About This OpportunityThis is an exciting opportunity to join our team as a Platform Architect, leading the implementation of ServiceNow's Customer Service Management (CSM) and Industry Vertical solutions. As a technical expert, you will work closely with clients to deliver high-quality solutions that meet their business needs.What You'll DoDesign and...


  • Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job DescriptionThe Platform Architect for Customer Workflows is a strategic and technical leader responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.Key...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Job DescriptionAs a Platform Architect for Customer & Industry Workflows at ServiceNow, you will be responsible for guiding clients through the implementation of our Customer Service Management (CSM) and Industry Vertical solutions. You will possess deep expertise in one or more of our capabilities built on Customer Workflows, coupled with a strong...

  • Senior Architect Lead

    3 weeks ago


    Staines-upon-Thames, Surrey, United Kingdom Scrumconnect Consultancy Full time

    We are seeking a seasoned Senior Solutions Architect to drive the design and development of robust, scalable, and innovative technical solutions. This pivotal role requires close collaboration with stakeholders, engineering teams, and other business units to understand business challenges and craft technical architectures that deliver value and meet both...


  • Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job DescriptionAs a strategic and technical leader, you will guide clients through the implementation of ServiceNow's Customer Service Management (CSM) and Industry Vertical solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency.Key ResponsibilitiesProject DeliveryAct as the...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Job Title: Senior Principal Customer Success ArchitectAt ServiceNow, we're seeking a seasoned Senior Principal Customer Success Architect to join our Customer Outcomes team. As a key member of our organization, you'll play a strategic advisory role, helping our customers achieve their vision and maximize ServiceNow's presence and influence.Key...


  • Staines, Surrey, United Kingdom ServiceNow Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Job SummaryWe are seeking a highly skilled Technical Architect to join our team at ServiceNow. As a Technical Architect, you will be responsible for guiding clients through the implementation of our Customer Service Management (CSM) and Field Service Management (FSM) solutions.You will possess deep expertise in field service management, coupled with a strong...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Job Description**Overview of the Role**We are seeking a seasoned Platform Architect to lead our efforts in implementing ServiceNow's Customer Service Management (CSM) and Industry Vertical solutions. As a technical expert, you will guide clients through the implementation process, ensuring seamless integration and maximum value from our platform.**Key...


  • Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    At ServiceNow, we empower our customers to make the world work for everyone. As a ServiceNow Industry Architect, you will play a crucial role in defining the business value and solution architecture that meets our clients' needs.Key Responsibilities:Consult and Advise: Engage with senior stakeholders to understand their strategic objectives and provide...


  • Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    We are seeking a skilled Senior Software Engineer to join our team as a Cloud Architect. In this role, you will be responsible for designing and implementing scalable cloud-based solutions using cloud platforms such as AWS or Azure. You will work closely with our development team to ensure that our products are delivered on time and meet the required quality...


  • Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    About ServiceNowServiceNow is a cloud-based platform that helps organizations streamline their workflows and improve efficiency. Our platform enables businesses to automate manual processes, provide better experiences for customers and employees, and drive digital transformation.Job DescriptionWe are seeking an Enterprise Cloud Architect to join our team. In...


  • Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Job Title: Industry Solutions ArchitectJob Summary:We are seeking an experienced Industry Solutions Architect to join our team at ServiceNow. As an Industry Solutions Architect, you will play a crucial role in defining the business value and solution architecture that meet our clients' needs.Key Responsibilities:Consult and advise senior VP+ stakeholders to...


  • Staines-upon-Thames, Surrey, United Kingdom Premier Group Recruitment Full time

    **Technical Architect Opportunity**We are seeking a highly skilled Technical Architect to join our team at Premier Group Recruitment. This is a brand-new role that will cross-over into many areas from producing high-level enterprise solutions while working closely with stakeholders, leading the development team from a technical standpoint, and working...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Job OverviewAs a ServiceNow Technology Architect, you will play a crucial role in defining the business value and solution architecture that meet our clients' needs. You will work closely with stakeholders to understand their strategic objectives, bring Industry best practices around typical challenges and use cases, map them to ServiceNow Industry Solutions...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    **Transformative ServiceNow Implementations**We're seeking a talented ServiceNow Industry Architect to join our team and help drive business value and solution architecture for our clients. As an Industry Architect, you will play a crucial role in defining the business value and solution architecture that meets our clients' needs.**Your Key Responsibilities...


  • Staines-upon-Thames, Surrey, United Kingdom Servicenow Full time

    Job OverviewWe are seeking a highly skilled Platform Architect to join our team and lead the implementation of ServiceNow's Customer Service Management (CSM) and Industry Vertical solutions. As a technical expert, you will be responsible for guiding clients through the implementation process, ensuring seamless integration and maximum value from our...


  • Staines-upon-Thames, Surrey, United Kingdom Bupa Full time

    We are seeking a skilled Customer Identity and Access Management CIAM Architect to lead the design, development, and implementation of our Customer Identity and Access Management solutions.Bupa's digital landscape is constantly evolving to make sure we make the best use of technologies to serve our members, healthcare providers and employees as we strive to...