Fraud Claims Resolution Manager

1 day ago


Lincoln, Lincolnshire, United Kingdom Hireful Full time

About This Role

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HomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing the claims process from instruction through to finalisation and closure.

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Key Responsibilities

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  2. Manage a portfolio of claims, storing relevant documents and evidence on corresponding systems for audit purposes.">
  3. Provide exceptional service to customers primarily by telephone and also via email and post.">
  4. Deliver accurate and timely financial payment requisitions as part of the claim, ensuring payments are made to the policy holder efficiently.">
  5. Work collaboratively with the Litigation Team and In House Solicitors to ensure that legal obligations are met and insurer costs are minimised.">
  6. Serve legal notices to tenants tailored to their circumstances and in line with current legislation.">
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Requirements

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To be successful in this role, you will need:

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  • Strong administrative and customer service skills.">
  • Experience in managing a portfolio of claims.">
  • A proactive approach to claims handling.">
  • Effective communication and relationship management skills.">
  • A degree or equivalent qualification in a relevant field.">
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Benefits

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We offer a range of benefits including:

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  • A competitive salary of approximately £30,000 per annum.">
  • A competitive holiday allowance.">
  • Death in service benefit.">
  • Company pension scheme.">
  • Enhanced maternity and paternity leave packages.">
  • A flexible benefits package.">
  • Discounts on technology and electronics, cinemas, restaurants, days out, mortgage advice, travel, and much more.">
  • A comprehensive learning and development framework.">
  • Opportunities for career development and professional study options, apprenticeships.">
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Why Work for Us?

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We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to improving our environmental impact in a responsible way and encourage our employees to make individual actions to reduce our carbon footprint.



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