Fraud Claims Resolution Manager
1 day ago
About This Role
">HomeLet is seeking a skilled Claims Handler to join their team. As a Claims Handler, you will be responsible for managing the claims process from instruction through to finalisation and closure.
">Key Responsibilities
">- ">
- Manage a portfolio of claims, storing relevant documents and evidence on corresponding systems for audit purposes.">
- Provide exceptional service to customers primarily by telephone and also via email and post.">
- Deliver accurate and timely financial payment requisitions as part of the claim, ensuring payments are made to the policy holder efficiently.">
- Work collaboratively with the Litigation Team and In House Solicitors to ensure that legal obligations are met and insurer costs are minimised.">
- Serve legal notices to tenants tailored to their circumstances and in line with current legislation.">
Requirements
">To be successful in this role, you will need:
">- ">
- Strong administrative and customer service skills.">
- Experience in managing a portfolio of claims.">
- A proactive approach to claims handling.">
- Effective communication and relationship management skills.">
- A degree or equivalent qualification in a relevant field.">
Benefits
">We offer a range of benefits including:
">- ">
- A competitive salary of approximately £30,000 per annum.">
- A competitive holiday allowance.">
- Death in service benefit.">
- Company pension scheme.">
- Enhanced maternity and paternity leave packages.">
- A flexible benefits package.">
- Discounts on technology and electronics, cinemas, restaurants, days out, mortgage advice, travel, and much more.">
- A comprehensive learning and development framework.">
- Opportunities for career development and professional study options, apprenticeships.">
Why Work for Us?
">We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to improving our environmental impact in a responsible way and encourage our employees to make individual actions to reduce our carbon footprint.
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