Enterprise Customer Engagement Specialist

2 weeks ago


London, Greater London, United Kingdom Salesforce, Inc. Full time
Job Description

We are seeking an experienced Digital Account Executive to join our team at Salesforce. The ideal candidate will have a strong background in steering and advancing digital transformation projects.

The successful candidate will be responsible for demonstrating Salesforce's comprehensive suite of solutions, including Data, Marketing, Personalization, Loyalty & Referral Management, and Commerce. They will play a key role in identifying, encouraging, and securing high-value business engagements with both new and existing clients.

Key Responsibilities

  1. Strategically target and develop new business prospects for Salesforce's Data, Marketing, Personalization, Loyalty & Referral Management, and Commerce solutions within the enterprise and commercial sectors.
  2. Build and maintain strong, consultative relationships with potential clients, aligning our diverse solutions with their long-term business objectives and digital transformation needs.
  3. Craft and present sophisticated, high-level presentations and proposals that effectively communicate the strategic value of Salesforce's suite of Digital Experience solutions.
  4. Negotiate and finalize agreements, generating significant new business and broadening strategic customer relationships.

Requirements

  • Bachelor's degree or equivalent experience in Business Administration, Marketing, Communications, or a related field.
  • Over 5 years of experience as an Account Executive or Sales Representative in the technology sector, with a consistent record in high-level deal-making.
  • Comprehensive understanding of digital marketing, data management, personalization strategies, loyalty & referral programs, and e-commerce principles.
  • Profound industry knowledge in sectors such as Retail & CPG, Financial Services, Telco & Media, Tech, Manufacturing & Utilities.


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