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Transformation Director for Enterprise Customer Success

1 month ago


London, Greater London, United Kingdom Celonis Full time

We are seeking a seasoned Transformation Director to join our team at Celonis, the global leader in Process Mining technology. As a key addition to our Value Engineering team, you will play a crucial role in driving business transformation with our strategic customers.

The successful candidate will spearhead our mission of data-driven business transformation with our top-tier clients, leading extensive teams of experts to ensure customer satisfaction and success. This involves collaborating with C-Level Executives to define long-term visions for utilizing Celonis to transform their businesses, mobilizing necessary resources, and driving measurable business impact across various processes and functions.

As a trusted advisor, you will champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation. Your expertise in large-scale transformation programs, process re-engineering engagements, and software implementation will be instrumental in achieving business objectives and delivering tangible results.

We are looking for an experienced professional with a proven track record in customer success, strategy consulting, or related fields, with a strong background in the CPG & Retail space. You should have excellent analytical and consulting skills, with the ability to navigate large global organizations and persuasively communicate with senior executives.

A salary range of $180,000 - $220,000 per year is offered, commensurate with experience, reflecting the unique opportunity to work with industry-leading process mining technology and the chance to grow professionally within a dynamic and innovative company like Celonis.

In return for your dedication and expertise, we offer a comprehensive benefits package, including generous leave for new parents, physical and mental well-being support, and opportunities for personal growth and skill development. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Celonis, we are passionate about making processes work for people, companies, and the planet. If you share our vision and are ready to take on a challenging yet rewarding role, please apply today.