Senior Account Manager
2 days ago
We are seeking a dynamic Senior Account Manager to join our team at Dovetail Recruitment Ltd.
The successful candidate will be responsible for managing the critical path for prestigious corporate brands, building strong client relationships, ensuring customer satisfaction, and driving sales growth.
This role involves working closely with design, production, and the sales teams to deliver outstanding service and tailor-made corporate clothing solutions for our clients.
Purpose of the RoleTo build and maintain robust and long-lasting relationships with a portfolio of newly onboarded and existing clients, including major and/or global contracts.
You will identify their unique requirements and deliver an exceptional CUSTOM service to each and every one.
You will constantly evaluate and identify any opportunities to improve our service and product offering by adding value to the client.
Key Responsibilities- Communicate with your clients in person or using appropriate technology and understand their requirements, communicating these back to the business.
- Manage Projects such as new range launches within your client portfolio from start to finish, In line with an agreed budget and critical path.
- Manage and forecast stock levels (finished goods and components) to ensure consistent OTIF delivery to your clients.
- Set and manage a sales budget and expected profit margin for your clients, driving growth and profitability and identifying opportunities to increase revenue.
- Work closely with each client to ensure that the products and services provided meet and exceed both the client's and company goals throughout the contract term.
We are offering circa £45,000 per annum plus OTE up to £5,000 annually.
BenefitsBenefits: Healthcare/Pension/Hybrid Working/Annual Leave
Reporting Line: Client Service Director
Location: West London - Hybrid working 3 days a week office based.
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