Medical Office Coordinator
2 weeks ago
About Primary Care Careers
Primary Care Careers is a dynamic and forward-thinking organization dedicated to providing exceptional healthcare services to our patients. We are a single practice primary care network and a well-established training practice, respected for our collaborative working, training, teaching, and personal development within our team.
Job Summary
We are seeking a highly skilled and motivated Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Main Responsibilities
- Greet and direct patients as they arrive for appointments.
- Deal with telephone requests and enquiries in a professional and courteous manner.
- Process repeat prescription requests and ensure timely delivery.
- Make appointments for practice patients with the appropriate healthcare professional.
- Process requests for home visits and ensure timely delivery.
- Take and deliver messages to healthcare professionals in a timely manner.
- Process non-NHS claim forms and private referral letters.
- Collect fees for non-NHS workers and ensure accurate recording.
- Update patient computer records as required and maintain accurate records.
- Inform patients of the results of test and investigations in a clear and concise manner.
- Filing of manuscript information and maintenance of patients' medical records.
- Test the clarity of the telephone message in accordance with practice procedures.
- Secure the practice premises and set the alarm at close of day in accordance with practice procedures.
- Receive specimens from patients and batch delivery to collection point.
About the Role
This is an exciting opportunity to join our team and contribute to the delivery of exceptional patient care. As a Medical Office Coordinator, you will have the opportunity to work in a dynamic and fast-paced environment, providing administrative support to our healthcare professionals.
Person Specification
- A positive can-do attitude together with good team working.
- A background in general practice reception would be an advantage, but is not essential.
- Call centre experience will be an advantage.
- A commitment to a full 2 week training programme will be required on acceptance of this role.
- The post holder will need to be flexible and able to work at short notice covering holidays and sickness.
- You must be able to reliably commute to the practice location or plan to relocate before starting work.
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Bushey, Hertfordshire, United Kingdom Primary Care Careers Full timeAbout Primary Care CareersPrimary Care Careers is a dynamic and forward-thinking organization dedicated to providing exceptional healthcare services to our patients. We are a single practice primary care network and a well-established training practice, respected for our collaborative working, training, teaching, and personal development within our team.Job...
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