Front Desk Coordinator

6 days ago


Bushey, Hertfordshire, United Kingdom Primary Care Careers Full time
Job Summary

We are seeking a highly skilled and organized Medical Receptionist to join our team at Primary Care Careers. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Main Responsibilities
  • Patient Greeting and Coordination: Greet patients in a professional and welcoming manner, ensuring a positive experience from the moment they arrive.
  • Telephone and Email Management: Handle incoming calls and emails in a timely and efficient manner, responding to patient inquiries and requests.
  • Scheduling and Appointments: Schedule appointments for patients with healthcare professionals, ensuring accurate and up-to-date records.
  • Medical Records Management: Maintain accurate and confidential patient records, ensuring compliance with medical regulations and standards.
  • Administrative Support: Provide administrative support to the healthcare team, including data entry, filing, and other tasks as needed.
Requirements
  • Education: GCSEs or equivalent in maths and English.
  • Experience: Customer Service experience, preferably in a healthcare setting.
  • Skills: General computer skills, with proficiency in medical software and systems.
What We Offer

As a Medical Receptionist at Primary Care Careers, you will have the opportunity to work in a dynamic and supportive team environment, providing exceptional patient care and administrative support to our healthcare team.



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