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Medical Office Coordinator

2 months ago


Bushey, Hertfordshire, United Kingdom Attenborough Surgery Full time
About the Role

We are seeking a highly skilled and organized Medical Office Coordinator to join our team at Attenborough Surgery. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors in a friendly and professional manner
    • Directs patients to the appropriate healthcare professional or service
    • Manages patient flow and wait times
  • Administrative Support
    • Processes patient information and medical records
    • Updates patient records and maintains confidentiality
    • Assists with scheduling appointments and managing calendars
  • Communication and Customer Service
    • Provides excellent customer service to patients and visitors
    • Responds to patient inquiries and concerns in a timely and professional manner
    • Communicates effectively with healthcare professionals and other staff members
  • Other Duties
    • Performs other administrative tasks as required
    • Assists with special projects and initiatives
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Customer service experience preferred
    • Medical office experience an asset
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to maintain confidentiality and handle sensitive information
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.