Medical Office Assistant
3 weeks ago
About Attenborough Surgery
We are a forward-thinking medical practice with a strong team of healthcare professionals. Our goal is to provide high-quality care to all our patients, and we are looking for a skilled Medical Receptionist to join our team.
Job Summary
The successful candidate will be responsible for providing administrative support to our medical team, handling phone calls, and ensuring the smooth day-to-day running of our practice. This is a challenging and rewarding role that requires excellent communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities
- Answering and directing phone calls, taking messages, and responding to emails.
- Providing administrative support to our medical team, preparing patient records, and maintaining accurate records.
- Managing appointments, booking surgeries, and ensuring that patients are seen in a timely manner.
- Handling patient complaints and concerns, providing excellent customer service, and escalating issues to the Practice Manager as necessary.
Requirements
- GCSEs in Maths and English.
- Customer Service experience.
- Call centre experience.
- General computer skills.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- The chance to work in a dynamic and forward-thinking medical practice.
How to Apply
If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].
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