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Medical Receptionist

2 months ago


Bushey, Hertfordshire, United Kingdom Attenborough Surgery Full time
Job Summary

Attenborough Surgery, a dynamic and forward-thinking medical practice, is seeking a highly skilled and organized Medical Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  • Greeting and Directing Patients: Welcome patients as they arrive for appointments, ensuring a positive and efficient experience.
  • Telephone and In-Person Enquiries: Respond to patient calls and in-person inquiries in a courteous and professional manner.
  • Appointment Scheduling: Coordinate appointments with healthcare professionals, ensuring timely and accurate scheduling.
  • Medical Records Management: Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies.
  • Administrative Support: Provide administrative assistance to healthcare professionals, including data entry, filing, and other tasks as needed.
Requirements
  • Qualifications: GCSEs in Maths and English, customer service experience, and general computer skills.
  • Call Centre Experience: Previous experience in a call centre environment is highly desirable.
  • Training and Shifts: Commitment to a full 2-week training plan and flexibility to work part-time or full-time shifts.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within our dynamic team.
  • Collaborative Work Environment: A collaborative and supportive work environment with a team of dedicated healthcare professionals.