Global Sales Development Manager

1 week ago

London, Greater London, United Kingdom Wyndham Hotels & Resorts Full time
Job Description

We are seeking a highly skilled Global Sales Development Manager to join our team in London, United Kingdom.

About the Role

This is an exciting opportunity for a results-driven individual to drive revenue growth and room night contribution into our Wyndham Hotels & Resorts (WHR) portfolio of brands and hotels across the EMEA division.

Responsibilities
  • Corporate Account Development:
  • Build robust relationships with Global Travel buyers and 'booking departments/ decision makers' from key Corporations through new business development and professional account management.
  • Deliver increased RFP acceptances, tracked revenues, and market share annually via CVENT Transient and nominated TMC/GDS into WHR hotels.
  • Business Travel Account Development:
  • Develop strategic partnerships with Account Directors/Managers from clients' nominated TMC/Consortia to drive demand, market share, and revenues into the WHR portfolio.
  • Franchisee Relations:
  • Work diligently with franchise and management partners to gain a greater understanding of their needs and product offering.
  • Educate them on the need to engage with Global Sales and particularly the RFP process.
  • Internal Relations & Systems:
  • Collaborate with colleagues from all Wyndham Hotels & Resorts units to ensure continued success.
  • Identify and nurture key constituents that can assist in achieving goals.
  • Support colleagues requiring assistance.
  • Effectively utilize business tools and systems available to achieve agreed goals and targets.
Abilities/Key Competencies/Skills
  • Comprehensive commercial knowledge of the hospitality sector within EMEA, particularly Business Travel.
  • Ability to work well both independently and as part of a team to achieve goals and targets.
  • Flexibility to adjust to changing business needs, taking on new ideas, initiatives, brands, and responsibilities as they present themselves.
  • Ability to work simultaneously on several initiatives and priorities often under pressure.
  • Excellent interpersonal and communication skills to work with people at all levels and from all backgrounds and parts of the world.
  • Strong professional presentation skills.
  • Ability to stay objective and fair when dealing with sensitive internal/external customer situations maintaining constructive working relations.
  • Passionate self-starter, exhibiting initiative, confidence, professionalism, and good judgment.
  • Works with high level accountability, and is results-oriented and dependable.
  • Ability to make business decisions with integrity and honesty.
Experience/Certificates/Education
  • College/University Degree or equivalent experience, ideally within a hospitality or commercial discipline.
  • Significant experience in hotel sales (property, national sales, or global sales) either in a property, cluster, or corporate office environment.
  • Full local driving license preferred.
  • Fluency in written and spoken English is essential, with an additional European language an advantage.
  • Highest level of competency in the use of Microsoft Office programs is required.
  • Previous experience of working with lead generation and CRM systems is essential.
  • Experience of navigating hotel-specific operating and reservation systems is an advantage.

$60,000 - $80,000 per annum

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