IT Major Incident Manager

4 weeks ago


Leamington Spa, Warwickshire, United Kingdom Jumar Solutions Full time
Job Title: IT Major Incident Manager

Job Summary:

We are seeking an accomplished ITIL certified Major Incident Manager to join our team at Jumar Solutions. As a key member of our Managed Services capability, you will be responsible for managing and coordinating the response to high-priority incidents, communicating with internal and external stakeholders, and evaluating and assessing available solutions to achieve incident resolution.

Key Responsibilities:

* Manage and coordinate the response to high-priority incidents, including communicating with internal and external stakeholders.

* Evaluate and assess available solutions to Major Incident Management and authorise and recommend preferred options.

* Work closely with the on-call team to ensure effective incident management and resolution.

Requirements:

* ITIL certification.

* Proven experience in Major Incident Management.

* Excellent communication and problem-solving skills.

What We Offer:

* A competitive salary and benefits package.

* Opportunities for professional development and growth.

* A dynamic and supportive work environment.

Location:

Hybrid working - remote/2 days per week onsite in Warwickshire.

Salary:

Circa £45,000 - £55,000 plus Jumar benefits.

About Jumar Solutions:

Jumar Solutions is a leading provider of IT services and solutions. We are committed to delivering high-quality services and solutions to our clients, and we are seeking talented individuals to join our team.

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].

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