IT Major Incident Manager
4 weeks ago
Job Summary:
We are seeking an accomplished ITIL certified Major Incident Manager to join our team at Jumar Solutions. As a key member of our Managed Services capability, you will be responsible for managing and coordinating the response to high-priority incidents, communicating with internal and external stakeholders, and evaluating and assessing available solutions to achieve incident resolution.
Key Responsibilities:
* Manage and coordinate the response to high-priority incidents, including communicating with internal and external stakeholders.
* Evaluate and assess available solutions to Major Incident Management and authorise and recommend preferred options.
* Work closely with the on-call team to ensure effective incident management and resolution.
Requirements:
* ITIL certification.
* Proven experience in Major Incident Management.
* Excellent communication and problem-solving skills.
What We Offer:
* A competitive salary and benefits package.
* Opportunities for professional development and growth.
* A dynamic and supportive work environment.
Location:
Hybrid working - remote/2 days per week onsite in Warwickshire.
Salary:
Circa £45,000 - £55,000 plus Jumar benefits.
About Jumar Solutions:
Jumar Solutions is a leading provider of IT services and solutions. We are committed to delivering high-quality services and solutions to our clients, and we are seeking talented individuals to join our team.
How to Apply:
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].
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