IT Support Specialist

1 day ago


Ballyclare, United Kingdom Brook Street UK Full time
Job Overview:
Brook Street UK is looking for a skilled Service Desk Administrator to join their team in Ballyclare. In this role, you will serve as the primary point of contact for customers, providing assistance and support through various means of communication. You will also be responsible for generating, amending and updating service schedules and sending reminders, as well as managing the company's vehicle and customer databases.

About the Position:
This is a permanent full-time opportunity offering a salary of £22,000 per year. If you possess excellent communication skills and are detail-oriented, we invite you to apply for this exciting role.

Responsibilities:
- Respond to customer inquiries and resolve issues efficiently
- Maintain accurate records of service interactions and schedules
- Ensure seamless day-to-day operations by collaborating with the team
- Participate in continuous improvement initiatives to enhance processes and services

Requirements:
- 1-2 years of experience in a similar role or an IT-related field
- Strong communication and organizational skills
- Proficiency in Microsoft Office and database management software
- Ability to work in a fast-paced environment

Benefits:
- Competitive salary of £22,000 per year
- Opportunities for career advancement and skill development
- Collaborative and supportive work environment

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