Customer Support Specialist
3 hours ago
The role of Service Administrator Lead is available at a commercial vehicles company based in Ballyclare.
This permanent position involves working on a shift pattern that includes evenings and weekends, with a 47-hour contract. The shifts will be Monday to Thursday (8am-9pm), Friday (8am-6pm), and every other Saturday (8am-2pm).
Key responsibilities include being the primary point of contact for customers, generating and updating service schedules, managing vehicle and customer databases, and monitoring workshop workloads.
Liaising with the workshop foreman to plan jobs efficiently and ensure profitability is crucial for success in this role.
To excel as a Service Administrator Lead, you should possess excellent organisational skills, adaptability, and strong written and verbal communication abilities.
A full driving license is required for this position.
In return, the company offers a competitive salary range of £26,000-£28,000, along with benefits including a pension scheme and health insurance.
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