Technical Support Specialist

4 days ago


Ballyclare, United Kingdom Brook Street Full time

Service Desk Administrator

We are seeking a highly organized and effective Service Desk Administrator to join our team in a location near you.

The successful candidate will be the first point of contact for customers, providing excellent communication skills and interpreting their requirements.

A Day in the Life:

  • Generating, amending and updating service schedules
  • Vehicle and customer database management
  • Booking PSV appointments
  • Issuing workshop job cards and monitoring progress of vehicles in workshop
  • Processing and closing out workshop job cards and assisting with invoicing
  • Making outbound sales and customer care calls
  • Creatings maintenance contract quotes and selling maintenance contracts
  • Liaising with Workshop Foreman for job planning
  • Contacting customers for additional work and providing accurate quotations
  • Contacting customers upon job completion and arranging vehicle collection/delivery

About Us

Brook Street is an equal opportunities employer, committed to diversity and inclusion. We offer a range of benefits, including competitive salary and training opportunities.

Salary Information

We are offering a salary of £25,000 - £30,000 per annum for this role.



  • Ballyclare, United Kingdom Brook Street Recruitment Full time

    Job Title: Help Desk Support SpecialistAt Brook Street Recruitment, we are currently seeking a highly skilled and experienced Help Desk Support Specialist to join our team in Ballyclare. This is a full-time and permanent role that requires exceptional communication skills, problem-solving abilities, and a passion for delivering excellent customer service.The...

  • Support Worker

    6 months ago


    Ballyclare, United Kingdom Newcross Healthcare Solutions Full time

    **Help someone live their life to the fullest as a Support Worker** **_ We are excited to have recently launched in Northern Ireland and we are looking for compassionate care workers like you to join our team of 20,000 care workers across the UK._** Join Newcross Healthcare and make a difference as a compassionate and reliable Support Worker. Help...


  • Ballyclare, United Kingdom Domestic Care Full time

    Job DescriptionWe are seeking a highly motivated and caring individual to join our team as a Community Care Assistant. As a key member of our team, you will be responsible for providing high-quality care and support to vulnerable adults in their own homes.The successful candidate will have the ability to work independently and as part of a team, with...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    Job SummaryWe are delighted to be working with Black Fox Solutions to recruit for their new Business Development Marketing Specialist role.About the RoleThis is an exciting opportunity where you will design and implement the company's marketing strategy, aligning efforts with business objectives across digital, social media, email, content marketing, and...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    We are seeking a skilled and reliable specialist to join Black Fox Solutions as a Plant Maintenance Technician/Engineer. This critical role ensures the safe, efficient operation of construction machinery by performing repairs and routine maintenance on-site, in compliance with manufacturer specifications.Key ResponsibilitiesMachine Maintenance & Repair:...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job SummaryWoodside Logistics Group, a leading logistics provider in the UK & Ireland, is seeking a Payroll Assistant to join its fast-paced finance department. The successful candidate will be responsible for providing accurate and efficient payroll processing as part of a team processing high-volume weekly payrolls.The role involves collecting and...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    We are seeking a highly skilled Marketing Strategist and Communications Specialist to join our team at Black Fox Solutions.About the RoleThis exciting opportunity involves designing and implementing the company's marketing strategy, working closely with Operations, Sales, and Customer Support Teams to align marketing efforts with business objectives. Key...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    We are seeking a skilled and reliable Construction Machinery Specialist at Black Fox Solutions. This role is critical in ensuring the safe, efficient operation of construction machinery by performing repairs and routine maintenance on-site, in compliance with manufacturer specifications.Key ResponsibilitiesMaintenance & Repair: Carry out repairs and regular...


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job Summary">We are seeking a highly skilled Logistics Planning Specialist to join our Traffic team at Woodside Logistics Group. The ideal candidate will have experience in transportation operations and a strong understanding of logistics planning principles.">Key Responsibilities">">Planning and co-ordinating the movement of vehicles throughout the U.K. and...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    Estimated Salary: £28,000 - £38,000 per annum.About the RoleWe are seeking an experienced Vehicle Technician to join our team at Black Fox Solutions in Newry and Ballyclare. The successful candidate will be responsible for performing vehicle repairs, maintenance, and diagnostics across various vehicles.Main Responsibilities:Vehicle Maintenance and Repairs:...

  • Civil Engineer

    5 days ago


    Ballyclare, United Kingdom Crescent Specialist Recruitment - Csr Ni Ltd Full time

    The CSR Group have recently been retained by a civil and telecoms contractor to source a Civil Engineer for ongoing contracts in Northern Ireland.Joining a competent and professional team, you will be involved in all aspects of their projects with a very real opportunity to progress in the company.Full Time Permanent positions with no travel Salaries...

  • Civil Engineer

    2 weeks ago


    Ballyclare, United Kingdom Crescent Specialist Recruitment - CSR NI Ltd Full time

    The CSR Group have recently been retained by a civil and telecoms contractor to source a Civil Engineer for ongoing contracts in Northern Ireland. Joining a competent and professional team, you will be involved in all aspects of their projects with a very real opportunity to progress in the company. Full Time Permanent positions with no travel Salaries...


  • Ballyclare, United Kingdom Home Instead Full time

    About UsHome Instead Belfast is a leading provider of home care services, dedicated to delivering exceptional support to our clients. We are committed to empowering individuals to live independently and with dignity.


  • Ballyclare, United Kingdom Woodside Logistics Group Full time

    As a Service Desk Management Director, you will be responsible for leading our IT service desk team and driving exceptional customer experiences.Role OverviewThis is a leadership role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality IT services.Main responsibilities include:Leadership of IT...

  • Compliance Officer

    3 weeks ago


    Ballyclare, United Kingdom VickerStock Full time

    VickerStock is partnering with a leading logistics firm to appoint a Compliance Officer for Quality, Health and Safety, and Environmental (QHSE) standards.About the RoleThis exciting opportunity will see you work closely with our Health and Safety Manager to assist in delivering QHSE standards across the organisation. Your responsibilities will include...

  • Shop Supervisor

    6 months ago


    Ballyclare, United Kingdom Northern Ireland Hospice Full time

    Northern Ireland Hospice is on the lookout for a vibrant and dynamic individual to join our team as a Shop Supervisor! **The Role** Join our dynamic team at Northern Ireland Hospice and embark on an exciting journey as a Sales and Customer Service Champion! As a self-starter, you'll dive into the heart of our mission, prioritising the demands of the role to...


  • Ballyclare, United Kingdom Boots Full time

    Summary Job Reference: - 224605BR Ballyclare, The Square Permanent 7.5 hours per week **The hourly rate for this role is £10.42, and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** No previous experience is required, and full training will be provided. **The importance of your...


  • Ballyclare, United Kingdom Vickerstock Full time

    Vickerstock are working in partnership with a logistics firm on the appointment of a QHSE Compliance Officer.Reporting directly to the Health and Safety Manager, you will be responsible for assisting in the delivery of the QHSE standards across the organisation, including audits, site inspections and training, to ensure compliance with all relevant...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    Black Fox Solutions is a leading recruitment agency with years of experience in matching top talent with industry-leading businesses.About the RoleWe are seeking a skilled Vehicle Technician to join our client's team at their Newry and Ballyclare facilities. As a key member of the workshop team, you will be responsible for maintaining and repairing vehicles...


  • Ballyclare, United Kingdom Black Fox Solutions Full time

    We are seeking a skilled and reliable JCB Plant Maintenance Technician/Engineer .This role is critical in ensuring the safe, efficient operation of construction machinery, by performing repairs and routine maintenance on-site, in compliance with manufacturer specifications.Key Responsibilities: Machine Maintenance & Repair: Carry out repairs and regular...