Technical Support Specialist
4 days ago
Service Desk Administrator
We are seeking a highly organized and effective Service Desk Administrator to join our team in a location near you.
The successful candidate will be the first point of contact for customers, providing excellent communication skills and interpreting their requirements.
A Day in the Life:
- Generating, amending and updating service schedules
- Vehicle and customer database management
- Booking PSV appointments
- Issuing workshop job cards and monitoring progress of vehicles in workshop
- Processing and closing out workshop job cards and assisting with invoicing
- Making outbound sales and customer care calls
- Creatings maintenance contract quotes and selling maintenance contracts
- Liaising with Workshop Foreman for job planning
- Contacting customers for additional work and providing accurate quotations
- Contacting customers upon job completion and arranging vehicle collection/delivery
About Us
Brook Street is an equal opportunities employer, committed to diversity and inclusion. We offer a range of benefits, including competitive salary and training opportunities.
Salary Information
We are offering a salary of £25,000 - £30,000 per annum for this role.
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